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Customers generally report positive experiences with Bella Bathrooms, highlighting good product quality, fast delivery, and helpful customer service. Many reviews praise the easy ordering process, competitive pricing, and reliable delivery updates. However, some negative experiences mention poor delivery service, insufficient stock information, and restrictive return policies. A few reviews also note issues with product defects and inadequate aftercare.
Last updated 3 months ago
Bella Bathroomsis a UK-based online bathroom retailer offering bathroom suites, shower enclosures, and bathroom furniture. Operating as bellabathrooms.co.uk, the store has been established since 2005 and provides a fast national delivery service. The business positions itself as a family-run company with more than 15 years of experience, claiming to have assisted over 500,000 customers in creating bathroom designs.
The store’s website functions as an online shop, featuring multiple product categories including Bathroom Suites, Bathroom Furniture, Shower Enclosures, Taps, Heating, Electrical & Plumbing, Walls & Floors, and Accessories. Products are organized by type, brand, colour, and availability, with options such as trade counter access and finance available through Clearpay. The site highlights specific product examples, including the Ava Bathroom Suite and various Nuie and RAK collections, with prices listed as indicative and subject to product options chosen.
Bellabathrooms states that it offers free delivery on orders over £1000 to most parts of the UK and provides a 30-day returns policy for a full refund. The company maintains a UK call centre and offers customer support through an online help centre, email, and telephone. It also promotes an interest in British manufacturing and innovation, encouraging customers to buy UK-made products where possible. Additional features include a click and collect service from its Durham premises and trade account options with exclusive discounts.
The website includes an Ideas and Inspiration section featuring articles on bathroom design topics, such as shower types, wet room costs, and fixture choices. Customer testimonials are referenced, with the company noting strong reviews on Google and Trustpilot. Users can subscribe to a newsletter for updates on bathroom trends, and the site provides links to legal information, including terms, delivery and returns policies, privacy, and cookie policies.
Bellabathrooms is registered in the UK with Company Registration No. 05869758 and VAT Registration No. 898230192. The business address is listed as Unit 10, Bowburn South Industrial Estate, Bowburn, Durham, DH6 5AD. The website operates under the trading name Bella Bathrooms for bathroom supplies, with a stated aim to offer affordable options and a streamlined online purchasing experience.