Skip to main content

Bluecare Reviews

Home - Bluecare Express

bluecare.express
3.71
122 reviews
Great Rating
Based on 122 user experiences

RatingFacts is an independent review platform and is not affiliated with Bluecare (bluecare.express). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.71 out of 5 by 122 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 122 reviews

Bluecare Express receives widespread praise for fast delivery, helpful customer service, and successful issue resolution, with many customers reporting next‑day or early delivery and responsive support. At the same time, a substantial number of reviews report problems including packages marked delivered when not received, drivers leaving items without notice, inability to locate parcels, and unhelpful or non‑responsive customer service, leading some users to describe the service as unreliable or scam‑like. The mix of experiences appears heavily dependent on individual driver performance and case‑by‑case resolution rather than a uniformly poor or excellent system‑wide experience.

Common concerns
  • Mark delivered not received
  • Poor tracking
  • Wrong address

Last updated 3 months ago

C

A delivery from Ebay came

A delivery from Ebay came using BlueCare which I was unaware it was being use It arrived in less then 72 hours Ordered Fri PM and arrived Mon afternoon 4 stars only because there is no tracking In fact Ebay still states label created much less notify that delivery was made Would always like to know who is making Ebay delivery
D

Totally unexpected

I was just reading all the bad reviews feeling sorry for myself when my buzz just ring was the delivery guy Very polite he left the package in the private hallway and left was an Amazon box but the product I got it from eBay I will give 5 stars when the tracking app will work my tracking number was shown like invalid imagine all my hopes was quite down
R

Customer service is quick

Customer service is quick and professional I will dock points for the lack of tracking however that needs to be fixed
C

Good service is hard to come by

The driver delivered my package to the wrong address my neighbors When I wrote customer care regarding the unreceived package they responded in a very timely manner and provided a picture of where the package was left and this led to my recovering it Although the initial mistake happened Bluecare provided excellent customer support not usually found in other carriers and certainly not found in the US Postal Service
S

The driver delivered my pkg to the

The driver delivered my pkg to the wrong person at a different address but that person brought me the pkg the next morning I was happy the way that Bluecare handled the matter
B

Delevered to a safe place FOUND PACKAGE

UPDATE Found package The shipper said it was left in the yard of a house This is a business building It was actually left in the back of the building next to the garage door It was tucked between the building and our garbage bins Glad I got my package Upgraded my star review from 1 to 4 It was fast shipping but a little confusing -----------------------------------------------------------I had package from Ebay shipped through Bluecare that says delivered to a safe place What does that mean The shipping address was to my place of business that closes at 5 00 p m The package was delivered after 7 00 p m to who knows where I ve never heard of this company How am I supposed to retrieve this package
L

Hello the shipment arrived quickly

Hello the shipment arrived quickly they had changed the tracking number I contacted to the website they gave me that information and then I speak with my forward company
D

BlueCare Express Shipping

For a lot of the reviews I ve read it s a matter of what is bought and what is easily stolen I recently ordered a pair of chopsticks from ebay It was revealed that the seller drop shipped from amazon It makes some sense I received my order today in the same condition as brand new All in one piece Bravo BlueCare I understand that the shipping service isn t as known as UPS etc Given the chance they do pull through That s what they did for me I didn t even have to contact their service team about a lost parcel I ve lost parcels before For a first time A job well done
A

Good customer service

Initially there was a mess-up with my Ebay purchase but was offered and received a full refund On repurchasing it showed the item arriving after business hours I chased up and Sue at Bluecare got straight back to me saying it would be delivered the next day It was and we all lived happily ever after
S

Responsive Customer Service

My parcel was transferred to Amazon and the tracking erroneously showed as delivered When I reached out for help Bluecare customer service was responsive and helpful Eventually the parcel did get delivered

About Bluecare

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Singlecare
3.57 (138) · singlecare.com
2
Careington
3.66 (131) · careington.com
3
Vianacare
3.85 (114) · vianacare.com

About Bluecare

Bluecare Express Store Overview

Bluecare Express operates at bluecare.express as a dedicated shipping and delivery service provider. The platform focuses on providing a traceable, secure, and fast delivery experience for both senders and recipients. The company emphasizes innovative technology and customer satisfaction throughout the entire delivery journey.

Core Service Pillars

  • Secure Shipping:Bluecare Express provides a secure shipping service designed to ensure parcels arrive safely. The platform prioritizes the protection of items during transit.
  • Fast Delivery:The service prides itself on fast deliveries, offering a professional and effective delivery solution for time-sensitive needs.
  • Trackable Parcels:A key feature is the user-friendly tracking interface. Customers can monitor delivery status in real-time, providing simple and convenient visibility.
  • Reliable Tracking:With bluecare.express, users can reliably track parcels anytime and anywhere, ensuring consistent access to shipment information.

Company Focus

The company describes its approach as out-of-the-box thinking combined with innovative technology. This strategy aims to create a unique experience not only for the sender and recipient but for all parties involved in the shipping process. The platform is built around customer satisfaction as a central priority.

Website Sections

  • Home: Provides an overview of services and company values.
  • About: Details the company mission and service principles.
  • Contact: Information for reaching support.
  • Track Package: A dedicated tool for real-time shipment monitoring.

Legal Information

The website is operated by Bluecare Express Ltd. Copyright is held from 2018 to 2026. All rights are reserved. The platform includes a privacy policy to govern user data handling.