Skip to main content

Bluecare Reviews

Home - Bluecare Express

bluecare.express
3.71
122 reviews
Great Rating
Based on 122 user experiences

RatingFacts is an independent review platform and is not affiliated with Bluecare (bluecare.express). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.71 out of 5 by 122 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 122 reviews

Bluecare Express receives widespread praise for fast delivery, helpful customer service, and successful issue resolution, with many customers reporting next‑day or early delivery and responsive support. At the same time, a substantial number of reviews report problems including packages marked delivered when not received, drivers leaving items without notice, inability to locate parcels, and unhelpful or non‑responsive customer service, leading some users to describe the service as unreliable or scam‑like. The mix of experiences appears heavily dependent on individual driver performance and case‑by‑case resolution rather than a uniformly poor or excellent system‑wide experience.

Common concerns
  • Mark delivered not received
  • Poor tracking
  • Wrong address

Last updated 3 months ago

D

Delivery driver marked this as handed

Delivery driver marked this as handed to resident despite there being no-one there at the time It was left on the doorstep on a busy street and luckily one of my neighbours took it in An absolutely dreadful company
S

Scam artists

Received notification that my parcel from Ebay had been delivered and handed to a resident by Bluecare Express It has not After searching high and low and speaking to neighbours it has definitely not been delivered My two emails to Bluecare Express so far have been ignored meaning I am nearly 30 out of pocket
M

Very poor no delivery of item unable to

Very poor no delivery of item unable to make a claim due to zero response
J

eBay suggest their days are numbered

eBay seller - The London Institute of Social Studies - used notorious Bluecare Express delivery whose tracking claims left package behind wheelie bin despite recipients being within 3m of front door at the logged delivery time No doorbell was rung and the package was never found causing the deeper anxiety of possible doorstep theft Compounded by the eBay seller not responding to multiple emails and calls eBay refunded immediately with polite sensitivity noting Bluecare Express are repeat offenders which Trust Pilot amply backs up
C

Scammers

I wish I knew about this company before 2 days ago my Amazon packages were apparently left at my front door which they weren t and now an eBay parcel is saying the same for yesterday and states this company was the courier I assume Amazon used the same one
T

Really poor experience

Really poor experience My item was marked as delivered left with a resident 2 days before they even generated a tracking number I was home when they supposedly delivered it to a resident and there was no attempt to deliver it to me Customer service is unhelpful passive aggressive - I am sorry you are having trouble finding your delivered item have you checked everywhere Yes Karen By all means leave my coffee machine on the street in the middle of a storm don t notify me it has been delivered or where and then treat me as though I have an IQ of 5
J

Avoid like the plague

Amazon have to be the worst couiers I have dealt with They sling goods on the doorstep late evening where they are often left out all night The courier s are so ignorant they dont even respond when you call them They even report handed to recipient in person on their tracking when they have actually just slung the goods on the doorstep
P

Ordered item from eBay

Ordered item from eBay tracking stated as handed to resident but nothing arrived and no-one was actually in when it was supposedly handed to resident Company no longer answering emails and eBay won t help
L

I bought Reverse Life liquid from a

I bought Reverse Life liquid from a seller on eBay on Sunday 19th November and allegedly the bottles were said delivery handed to resident on the 21st November which is untrue There was no notification of this unknown courier to me that they were in receipt of my package or when it would be delivered I had problems with the seller lying to me and after emailing Bluecare Express and using Resolver there has been no response I have put in a non delivery claim with eBay Please beware of buying anything on eBay where they use this so called courier company
N

No parcel no response to emails

Bluecare Express parcel was apparently left by bins eBay seller and Bluecare Express failed to update details despite requests to the seller and attempts to track parcel Bluecare Express didn t bother responding after eBay asked me to contact them direct I really don t know how they are in business

About Bluecare

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Singlecare
3.57 (138) · singlecare.com
2
Careington
3.66 (131) · careington.com
3
Vianacare
3.85 (114) · vianacare.com

About Bluecare

Bluecare Express Store Overview

Bluecare Express operates at bluecare.express as a dedicated shipping and delivery service provider. The platform focuses on providing a traceable, secure, and fast delivery experience for both senders and recipients. The company emphasizes innovative technology and customer satisfaction throughout the entire delivery journey.

Core Service Pillars

  • Secure Shipping:Bluecare Express provides a secure shipping service designed to ensure parcels arrive safely. The platform prioritizes the protection of items during transit.
  • Fast Delivery:The service prides itself on fast deliveries, offering a professional and effective delivery solution for time-sensitive needs.
  • Trackable Parcels:A key feature is the user-friendly tracking interface. Customers can monitor delivery status in real-time, providing simple and convenient visibility.
  • Reliable Tracking:With bluecare.express, users can reliably track parcels anytime and anywhere, ensuring consistent access to shipment information.

Company Focus

The company describes its approach as out-of-the-box thinking combined with innovative technology. This strategy aims to create a unique experience not only for the sender and recipient but for all parties involved in the shipping process. The platform is built around customer satisfaction as a central priority.

Website Sections

  • Home: Provides an overview of services and company values.
  • About: Details the company mission and service principles.
  • Contact: Information for reaching support.
  • Track Package: A dedicated tool for real-time shipment monitoring.

Legal Information

The website is operated by Bluecare Express Ltd. Copyright is held from 2018 to 2026. All rights are reserved. The platform includes a privacy policy to govern user data handling.