Suzuki & KGM Dealer Located In Fife, Perth & Dundee
Based on authentic user experiences
Andrew Martin
6780 reviews
N/A
8 months ago
beware of there warentys
minibus purchase buyers beware of the full facts as they are not upfront about things Took them 13 days to have minibus ready it needed a new front window we got told that was causing a delay at one point we were told it was done and when wife went to garage after it was not done Even had call from finance company before I got it asking how things were explained I did not have it They said they would call me back they never have as soon as I drove it out of garage it was pulling to the left all the time They have replaced a tyre with a cheap summer budget when the rest are all season mitchelan tyres before i collected it When I purchased the car got advised it had a 6 month warranty and then when I pick it up to be told it has a 6 month warranty but with a 250 excess at this point I d all ready sold my old minibus if I still had it would of told them to stick it Iv since had the minibus at my own intependent garage and had to fork out ove 300 pounds in new tyres and wheel alignment being done My wife has also called the sales manager who advised that there is not a 250 excess on warranty but there is a diagnostics fee and there is a 1000 limit on a fault We were advised none of this when we got the minibus If we were told any of this before we payed out a 1000 on deposit we would not have purchased it
Colin L
6780 reviews
N/A
8 months ago
Very very disappointed
Very very disappointed in Brenwood After being flooded with emails and texts promising you ve been selected by Suzuki GB Brenwood Kirkcaldy to receive a substantial financial support package at a significantly reduced price This considerable support be assured this is a genuine and unique opportunity to upgrade your current and is only for drivers who qualify for this exceptional financial incentive We look forward to welcoming you back to Brenwood Kirkcaldy and helping you drive away the New Suzuki Swift at a very special price That load of tosh amounted to 500 off and a sub par offer on my Ignis So much so I couldn t be bothered arguing and left I guess my next car isn t going to be a Suzuki if that s how valued as a customer I am Edit I was wrong the 500 wasn t the special offer that was a separate loyalty bonus Which means there was literally no offer so false advertising which is getting reported for all the good that will do
Simon Margison
6780 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY We placed a 500 deposit on a Mercedes GLE The Sales person we dealt with is David After reading other Trustpilot reviews we became anxious about buying from this company approximately 200 miles from our house The dealer also asked for payment in full 38k 2 days before we could take ownership of the car Having not seen the car in person and reading the reviews here you can imagine our concern We found the same car with significantly less miles and on a more recent number plate for the same price within 30 miles from our location When cancelling the order with Brenwood David couldn t get me off the phone quick enough was not willing to provide contact details of management and was not willing to discuss the return of our 500 deposit After doing some research we have established that under UK consumer law we have certain protections including a cooling off period of 14 days as the purchase was done by phone and not in person Also due to the fact that no contract was signed During this period according to Consumer Contract Regulation 2013 we have a right to cancel and receive a full refund On discussion with several other dealerships non of them had requested a non-refundable deposit I would advise anybody considering it not to deal with this company Our experience is has been terrible and we feel 500 has been stolen
A Brewster
6780 reviews
N/A
8 months ago
Avoid at all costs
Avoid at all costs they agree to everything and do not honour it They want non refundable deposits and all the money in advance of collection and viewing the vehicle If you are reading this hopefully you will find your dream vehicle elsewhere DO NOT BUY FROM HERE
Kevo
6780 reviews
N/A
8 months ago
Parents not happy at the amount they
Parents not happy at the amount they charged for labour for a mini service MOT 270 Parts 39 33MOT 50Mini service resulted with a bill of 270 MOT passed no work required Pensioners could not believe the price labour was 194 00Disgraceful
Allison M
6780 reviews
N/A
8 months ago
I bought a mini from this company
I bought a mini from this company They were clear and easy to deal with and the communication was excellent Thoroughly recommend
Pauline
6780 reviews
N/A
8 months ago
Top Class Company
Have dealt with this company for over 20 years now and I don t even live locally now Just bought another Suzuki Vitara Excellent service value for money They sorted everything out but the best bit is no sales pressure Nothing is any bother to the staff and you are always treated so professionally but friendly at the same time I wouldn t go anywhere else
