


Buy A Bike | Buy A Bike The UKs Largest Independent Cycle Shop
Based on authentic user experiences
Steve Unsworth
6731 reviews
N/A
11 months ago
Truly outstanding
The major things I look for when dealing with a new company is their customer service and knowledge of their profession The guys I dealt with especially Ian at Buy-A-Bike were absolutely outstanding in both areas Not having been on a bike for many many years I had lots of questions and they dealt with them all with patience and courtesy It s fair to say that I was blown away and cannot recommend them highly enough
Mr Andrew Wilson
6731 reviews
N/A
11 months ago
Giant MTB purchased
Giant MTB purchased Ordered Tuesday delivered Friday no fuss no hassles swift communication The pedals I ordered were not in stock and would delay the delivery would you like a free upgrade Yes please All done and sorted Great work thanks
John
6731 reviews
N/A
11 months ago
Great customer service from these guys
Great customer service from these guys starting with the order process through to post delivery support The bike was delivered completely built rather than a box full of meccano which meant after a straighten of the handlebars it was good to go would definitely recommend these guys and would have no hesitation from purchasing other bikes from them
Mr Norton
6731 reviews
N/A
11 months ago
Very focussed on the customer needs and
Very focussed on the customer needs and requirements to ensure the correct options identified Didn t try to push anything After sales service excellent as well to further advise and iron out any wrinkles I would recommend as soneone who has been cycling many years
Dan Cole
6731 reviews
N/A
11 months ago
Fantastic Customer Service rarely seen these days
I visited Buyabike recently as I was interested in an e-bike but didn t really know what the best options were I made it clear I wasn t in a position to purchase straight away which was accepted without question I ve had experience of sales staff turning off immediately when you say that - but not here The staff were considerate friendly and took time to explain the various brands options and made me a recommendation based on my budget Fantastic experience and I ll be back to purchase in the future without doubt
Leanne
6731 reviews
N/A
11 months ago
Fantastic
Fantastic I hadn t used this shop company before BUT can 100 say I will be using again for any kind of bike for my boys Kept wellInformed and was delivered within 3 days of ordering With any big purchase It can be a bit worrying waiting for it to arrive not here I am super pleased my boy will love his bike for his birthday Don t normally post reviews but this company deserves it
Michelle H
6731 reviews
N/A
11 months ago
Once again Buy a Bike delivered
Once again Buy a bike have delivered on providing excellent service and a great deal on two new bikes for us Been dealing with them for years and will continue for many more Lovely family run business super helpful with advice
Ian
6731 reviews
N/A
11 months ago
Wanted an upgrade on my current road
Wanted an upgrade on my current road bike the guys are Buy a Bike were superb Very knowledgeable not pushy trying to get me to buy something I didn t want or need The whole experience was great and I would never hesitate to recommend getting your next bike from these guys
Ryan B
6731 reviews
N/A
11 months ago
Friendly Knowledgable and Professional Service
I went in not long before Christmas having left it a little late to buy a bike for my little boy s present Lewis was brilliant from start to finish not only advising me on sizing but also getting it ready in record time and I collected it the next day Really friendly professional and clearly very knowledgable We ve since been back in with my son to buy a helmet and saw Lewis again as well as another colleague who was really helpful too and brilliant with my son Many thanks to you all We ll be back
Wojciech P
6731 reviews
N/A
11 months ago
qucik and easy to contact
Good prices of bikes on sale and very quick and easy to keep in contact regarding progress of order and any issues with it If in feauture i will be buying new bike - then i will definitelly check them first And there were few issues with the order - partially my fault as well - but they still helped and sorted all the problem Fully recomended