Cars2 Reviews

New and Used Car Dealer | Yorkshire | Cars2

cars2.co.uk
3.73
119 reviews
Great Rating
Based on 119 user experiences

Rated 3.73 out of 5 by 119 Happy Customers

50.4%
16.8%
5%
10.9%
16.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 119 reviews

Customers report consistently positive experiences with sales staff across multiple locations, highlighting helpfulness, professionalism, and clear communication. Many reviews praise the efficient purchase process and post-purchase support, while some note issues with aftersales service and pricing transparency. Overall sentiment is favorable toward staff and service quality.

What customers love
  • Helpful sales staff
  • Professional service
  • Clear communication
  • Efficient process
  • Good warranty service
Common concerns
  • Aftersales issues
  • Pricing concerns
  • High pressure sales
  • Delayed repairs

Last updated 3 weeks ago

K

Greeted by Thea who was very helpful in

Greeted by Thea who was very helpful in our car selection We had booked to go away the weekend following our purchase and although the car was not ready to be driven away Cars 2 provided us with a courtesy car which was above and beyond what we had expected It has been a friendly experience without any hard selling which was good We were reassured at every step and pleased with our experience
L

Excellent customer service by Jack very

Excellent customer service by Jack very helpful
M

The level of service professionalism was apprecaited

Today I made the second visit to this dealership to view test and complete a deal to buy a new Dacia Duster I have visited other dealerships during the process but the service here was above and beyond An old fashioned level of respect for the customer was something I appreciated as well as the smooth processing of the purchase My thanks to all at Cars2 Dacia Wakefield
R

Recent car purchase

During my recent experience of buying a car at Cars2 I had the pleasure of dealing with their salesman Mark Mark provided an exceptional customer experience He prioritised understanding my needs and lifestyle before discussing vehicle options His product knowledge was impressive going beyond reciting specifications to explaining the practical benefits of each feature He facilitated a comfortable and informative test drive highlighting relevant aspects of the car based on our earlier conversation Mark s friendly patient and non-pushy demeanour created a positive atmosphere Even after the purchase his follow-up and aftercare were outstanding demonstrating a genuine commitment to customer satisfaction
A

I had a great experience here with

I had a great experience here with Albano The service was excellent and everyone was very professional and friendly I highly recommend it to anyone looking for quality and a welcoming atmosphere I ll definitely be coming back
C

Greatly Satisfied with the service

Greatly Satisfied with the service I highly recommend Jack was brilliant made the whole experience easier
D

Lovely service start to finish

Top garage trusted people excellent customer journey I had been on the hunt for a new EV for my dad We had looked at the Renault Scenic E-tech LR and thought it was a great for for the money via online lease brokers we took a trip down to the show room for a look at the car in person after booking an appointment with Kate After looking around the car we had other options to look at before committing but for the value for money and kit in the renault vs others it was a no brainier Went back to renault to see if they could be competitive with the figures vs the online brokers They had a very good go and was with in 10 down from 600 pm to 350 We worked out a deal with the car they had in stock in the showroom rarther than having to wait for a factory order and that was that deal done collected the car the week after all paperwork sorted online before collection car was perfect and fully charged Would highly recommend the team to anyone looking for a great car advice service and a bargain Big thanks to Kate for the excellent customer journey Justin for the additional support couldn t have done it with out you guys
G

First class service

Had my car seviced at Cars2 Huddersfield Ash did an excelent job of the service If there was an award for customer service it should go to Jeanette in service she always goes the extra mile Have been dealing with them for a few years now and long my it continue
C

Kaden and Harry made the experience

Kaden and Harry made the experience hassle free and were on hand to support whenever it was needed After a rough week with my previous car they were great and really helpful with the whole process Would definitely recommend

About Cars2

Visit Cars2 in Yorkshire, established dealership and servicing specialist. Explore the website and browse through our full range of offers.

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About Cars2

Cars2 Yorkshire Dealership – New and Used Car Dealer

Cars2is a dealership based in Yorkshire, operating a network of 20 dealerships across the region. The business represents a range of world-leading vehicle brands and offers services including new and used car sales, vehicle finance, servicing, and MOTability options. The website uses cookies for essential site operation, analytics, personalization, and targeted advertising.

Customers can explore current new car offers and used car inventory online, book service appointments, and apply for tailored finance solutions. The company also provides a free car valuation service for owners looking to sell.

Customer Service and After-Sales Support

Customer reviews highlight the dealership’s focus on service quality and customer experience. Feedback frequently mentions helpful, knowledgeable staff who provide no-pressure sales support and clear explanations of vehicle options and paperwork. Many reviews note prompt assistance with funding, test drives, and post-sale service, with customers appreciating the professional and friendly approach across multiple branches.

Service, MOTability, and Vans

Cars2 offers vehicle servicing and MOTability schemes, supporting customers who require mobility solutions. The business also supplies vans, extending its range to commercial and business users. Finance options are available to help align purchases with individual budgets, and the website provides access to service booking and parts information.

Company Information and Contact

Details of specific dealership locations, opening hours, and contact methods are available through the site’s “Find a Dealership” feature. The site also links to careers and contact pages for further inquiries. Overall, Cars2 positions itself as a regional dealership network with an emphasis on customer service, brand variety, and after-sales support.