Centrick Reviews

Centrick | Places To Feel At Home In

centrick.co.uk
3.63
133 reviews
Great Rating
Based on 133 user experiences

Rated 3.63 out of 5 by 133 Happy Customers

44.4%
15%
15%
10.5%
15%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Still waiting response

Still waiting for a response about front door at the Elms Also the issue regarding my smart meter that cannot be fitted due to wiring in meter cupboard
C

Not very responsive unfair charges unprofessional

I have never had the best experience with Centrick since they took on the service management of our property over the last 5 years When you call their mainline for assistance it s rare you get through to a call handler it s usually a voice message to leave your name and number for someone to call back and they never do They are ridiculous in what they charge for for example recent budget certificate charging an admin charge for late payments and outstanding monies where there isn t any on account When you ask about any charges you are not given clear explanations I would not recommend this company
M

Treading through treacle

We have purchased three flats in a building managed by Centrick It is like treading through treacle The person we have dealt with is very pleasant enough but they are clearly hopelessly understaffed as we still can t get our purchases properly registered in our name due to the backlog and service charges sorted out
E

Glad to have lift back in service

Glad to have lift back in service after 5wks
C

Property Management Expertise

2022 update It all started well though lately communication has been sadly lacking 2020 I ve worked closely with Centrick as our managing agents since 2016 and on two developments of vastly different size and complexity In contrast to numerous other managing agents I ve dealt with in the past I rate Centrick as Excellent Stand-out support and contributions from Luke Ingram Property Manager Chris Blackburn Finance Manager and Phil Johns Managing Director continues to create significant improvement not least by Speed of response Technical expertise Clarity of communication Attentive Service Charge management
S

Good team

Friendly agents at viewing good follow up and quick responses via email Most things done via email online so very easy when relocating from another city However multiple agents tend to email you - so sometimes feels a bit impersonal Overall efficient easy to complete rental process
M

Everything was on time and easy but

Everything was on time and easy but expensive and not everything was explained before i got to pay everything your service rate was expensive i paid 500 non refundable other agents do less One thing i would say really good Your employees were kind in particular sophie she was welcoming and explained everything in detail this s my first time renting a property in the UK I do appreciate everything she did to make sure i m well clear with everything Kindest regards
O

Decent Experience

On the whole we had a good experience with Centric All of the people we met were extremely friendly Our handover experience with Hollie was seamless and extremely well managed We had to chase on various aspects of the paperwork to ensure completion and some additional information during the process
K

Olga accomodate us well and answer our

Olga accomodate us well and answer our queries
K

Teething problems finally sorted

Loads of teething problems initially when I was signed up to the wrong portal account This created what seemed an insurmountable accounting issue that was compounded by lack of clarity and information when I was eventually signed up to the correct portal account which in turn was nowhere near up to date Thankfully the intervention of Property Assistant Veronique Hamilton with a little patience managed to sort the mess out to my utmost satisfaction - excellent work Hopefully everything will be plain sailing moving forward however the accounting team need to take note of Veronique s professionalism and attention to detail

About Centrick

Delivering an exceptional range of Property Services across the UK – find the right solution for your residential development with Centrick.

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