R
Rebecca Miller
I had called to cancel my rental car
I had called to cancel my rental car unfortunately put on hold so I missed the 24 hour deadline by 4 minutes I was informed I would only need to pay the holding fee and the rest would be reimbursed In the end I ended up paying the whole sum and all of my mails were answered very late and informed me that I would not be reimbursed of any money Conclusion either they have incompetant people answering their phones or scammers After reading several reviews end conclusion is that they are scammers and totally customer unfriendly