Checknfly Reviews

ChecknFly

checknfly.co.uk
3.68
130 reviews
Great Rating
Based on 130 user experiences

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Rated 3.68 out of 5 by 130 Happy Customers

46.2%
15.4%
14.6%
8.5%
15.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 130 reviews

Checknfly consistently receives 5-star reviews praising staff helpfulness, competitive pricing, and problem resolution. Some 1-3 star reviews cite misleading pricing, post-booking price hikes, and refund delays. Multiple agents are named positively, especially Maria, Katherine, Vince, Brad, Chris Grey, and Stella. Recent reviews note persistent issues with ticket confirmation and bait-and-switch tactics.

What customers love
  • Helpful staff
  • Problem resolution
  • Quick response
  • Professional service
Common concerns
  • Refund delays
  • Booking errors
  • Hidden fees

Last updated 2 months ago

S

Maria was extremely helpful and

Maria was extremely helpful and reassuring she went out of her way to find me a better flight deal Throughout the whole process she was very polite and professional
W

Great low rates and good fast service

Great low rates and good fast service highly recommended vince help me out through very professional guy
T

Had the airline cancelled my seat

Had the airline cancelled my seat Sharon helped sort it out for me by upgrading the seat on the same flight at a discounted rate
H

Kevin at Checknfly really helped me out

Kevin at Checknfly really helped me out with my flight choices and tickets he was even able to make a last minute change without an extra fee This isn t the first time I ve used Checknfly and it definitely won t be the last
S

I normally deal with my own travel

I normally deal with my own travel but working with KEVIN from checknfly has made a couple of complicated trips far less stressful Kevin has dealt with some complex itinerary changes at a reasonable cost I can t recommend highly enough and can t emphasise how helpful this has been
D

Solution found at minimal cost

One of the tickets found on Kayak was not available when finalising the booking with Check N Fly Maria was very helpful on the phone by email and via WhatsApp in finding a solution with minimal additional cost
N

Competitive price and excellent communication and support

I booked my flight online through check and fly and didn t opt for any frills or extras but the service was swift and the communication from Chris Grey was excellent As soon as I completed the ticket purchase I got email messages from Chris supporting me until I received confirmation from the airline Not only the service the price offered for my ticket was very competitive Please keep this going
E

Fantastic experience

My experience with Checknfly has remained wonderful Even I was so confused with the timings and transit flights but Jenny was so patient that she helped me every minute with all the details Her conduct was so experienced which made me feel that she is working only on my flight while she was very busy with other clients too She finalised the best deal and gave me the wings to fly to Australia with complete ease Everything was done from her side so that my journey remains peaceful and stressfree I highly recommend the services of Checknfly Especially thank you Jenny
V

Thank You Maria

When I called the phone was answered very quickly The representative Maria was very helpful and she went through all the options for our flight to get us the best price After I had agreed my flights Maria was still looking at options to save me more money which was very thoughtful of her I found her very knowledgeable and she handled my enquiry in a professional manner
A

You can rely on them

Due to some personal circumstances I had to book an urgent trip abroad Kevin Smith helped me promptly book a ticket and took care of issues on their end even though it may have resulted in a loss for them They also don t put you through to automated chat bots like other companies but rather have a caring human whom contacts you

About Checknfly

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