Cpratts Reviews

Christopher Pratts Furniture - Sofas, Chairs, Beds & Cabinets

cpratts.co.uk

3.86

111 reviews

Great Rating

Based on 111 user experiences

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Rated 3.86 out of 5 by 111 customers

AI Review Summary Based on 110 reviews

Customers consistently report excellent service and knowledgeable staff at Christopher Pratts, with many praising specific employees for patience and product expertise. The selection and store environment are described as favorable, and long-term customer relationships are mentioned. However, several reviews detail significant issues with product quality, delayed deliveries, and poor after-sales support. Pricing is also noted as being high. Mixed experiences indicate variability in service and product reliability.

What customers love

Knowledgeable staff
Helpful service
Great selection
No pressure
Professional staff

Common concerns

Expensive pricing
Poor quality
Delayed delivery
Faulty products
Aftersales issues

Last updated 4 months ago

Val Barker

1 year ago

Very welcoming

We visited the store after looking online at 2 sofas we were interested in On arrival we were met by Dale Williamson who couldn t have been more helpful He advised us on our purchase showed us samples of fabric then left us to decide We felt at ease and not under any pressure at all We ordered two sofas and came away very happy and will certainly re visit the store

About Cpratts

Christopher Pratts offers top quality service with expert advice and help for all your furnishing needs. Family owned and run for over 175 years, Christopher Pratts is part of one of the largest family owned retail groups in the country. Our Leeds store offers free customer parking and free delivery...

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Cpratts Reviews

Rated 3.86 out of 5 by 111 customers

Very welcoming

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