Cubitts Reviews

Had a great experience in Covent Garden store the eye test with Andrea was amazing and the best I ve had Love the range of frames and turn around times very quick

The staff at Cubitts Hampstead are superb Led by their manager Tessie who leads by example the customer experiences a calm professional intelligent approach Unlike some eyewear companies there is no overselling My experience and I have purchased a few pairs of glasses here is one of trust My eye tests have been careful and thorough the best that I have ever had My glasses are comfortable and stylish I m thrilled Nothing is too much trouble Tessie has just fitted my new glasses with great care and attention I can t thank you all enough You give totally the best optical experience in London Thank you Sara

I had three eye tests recently and I can safetly say Cubitts was the most thorough and investigative into my condition The optician really explained in great detail my options the routes I should take in future I felt very relieved and taken care of They also make the coolest frames

Just received my sunglasses and I am over the moon with the them They exude quality and after the fantastic bespoke team helped me out they fit perfectly Would highly recommend

Best optician s I have ever had the pleasure of being a customer in at the Cambridge store The staff on both occasions went above and beyond - truly exceptional The glasses themselves are as high quality as the service with a bespoke feel about them Shall be returning as a regular now and also recommending to others Thankyou Cubitts for bringing a fresh and modern feel with a bold edge to my glasses and delivering with pride You rock

I wanted to write this because i had the most amazing experience at the store in spitalfields Jon was fantasic i collected my glasses and Jon ajusted them and fit perfectly He and his team have been first class For anyone that has not visited the store please go and see for yourself what Lovely glasses and service You will definitely not be disappointed Many Thanks again Jon and all the team Kind regards Paul

Absolutely superb service and value Ordered my glasses online and I d made a mistake with my order that was picked up by the team at Cubitts and Bruna in customer service was excellent and sorted everything out without any fuss Order arrived on time and beautifully packaged and presented The glasses themselves are superb exactly what I wanted fit really well and superb quality Have visited the Covent Garden store so I knew what I wanted My only request would be for Cubitts to have a store in Birmingham

I had the absolutely best experience at the store in SoHo NYC I m so horrible with names but the associate who helped me she had pink hair and I believe was from your teams in the UK was beyond great She was patient and knowledgeable and just lovely to chat with I could have stayed and chatted the entire afternoon Her colleague also from UK was also fantastic so funny and light-hearted I ve been a customer with Cubitts since approx 2016 having started shopping at the Carnaby location I ve only had great experiences with your brand and today was probably the best yet I m so happy you re establishing a presence here in the United States

Many thanks to the patient staff at the Notting Hill branch who went out of their way to complete my prescription Love the Agar frames and progressive lenses and I am very happy with my purchase and the service provided

This time i was finally ready to get a proper Pair of glasses browsing online and looking for a particular frame pattern i came across Cubitts Then made my way to the Soho store where i liked the barlow frame Still not being sure about the colour choice i went to Covent Garden store as the other shade was not in stock Staff was being very helpful and then booked in my eye test with the soho store I was recommended a progressive lens Overall the pair of choice was too expensive for my capacity still it being my first non reader which i used in the past i decided to purchase and place the order I was very excited as of it was a new toy for me I picked them up from the Soho store within a week On wearing them i felt as if they were slightly not straight on face but the lady at the store mentioned they seem aright and if i have further issues i can come back to the store within 30 days I ve used them often since but they don t close flush Not like the one i saw on the display shelf One side seems off but maybe they have to be like that I m not sure Never used expensive glasses Overall they are good and useful Maybe with progressive lens it is suppose to be the way it is I m too conscious to go to the store again and ask so I ll wait till something else comes up or the year to finish when they service it