Customcuff Reviews

Visa

customcuff.co
3.56
136 reviews
Great Rating
Based on 136 user experiences

Rated 3.56 out of 5 by 136 Happy Customers

42.6%
14.7%
13.2%
14.7%
14.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Meh ok

Concept is nice I got this as a gift for my boyfriend Arrived quickly but quality isn t great the clasp on the bracelet has a defect and won t close
J

Shipping with discount

I did not like that as soon as I used the valentine s discount suddenly the shipping turned from free to nearly 7 quite a bad offer As well as how high taxes are applied
J

I had to replace the clasp because it

I had to replace the clasp because it was not efficient and the bracelet kept coming off
R

It has been more than two weeks

It has been more than two weeks I didn t receive my order
C

Well I haven t gotten my order and

Well I haven t gotten my order and reached out to them and try are redoing the order and shipping it out so idk how the product is but customer service to fix the issue was quick in response Will change my rating after I get my product
A

Order lost

I placed an order and paid extra for priority processing in hope it would get here by valentine s day I knew this would be a reach because it was a week before valentine s day order placed on the 7th Now it s almost 2 weeks and no package so I downloaded the tracking app it made me get to see where my order is and the app says my order hasn t been seen for 7 days Which I guess means that the order is lost UPDATE I have ordered from this company before and had no problems This is my second order and I would rather support a small business any day of the week I still have not received my order but my partner knows it s on the way and the company has apologized for any mishaps
J

Love this brand

Love this brand The bracelets are very cute and personalized I got the bracelets in less than 2 weeks Because of all the hateful comments I was scared if I would even get my order but I received it and with an extra gift Because of Corona it may take a bit longer but to call this company a scam is a bit rude and not true
P

Not so bad as you can see on several commments

I ordered a necklace on the 18th of may so I waited the days that they said 5 for preparation 12 for shipping Today my order arrived On monday I ve sent an email for suport to see if everything was alright and on the next day I received the answer No complaints at all but from what I can see there is several people that are complaining My order was sent to Spain If you want to know something about this you can write me
P

Great gifts

I am now changing my one start review to 4 I received my order in three separate shipments over 1 5 months I am happy with what I received considering the suitable price I paid Lauren in customer services is very approachable and prompt to respond I give 4 star only because not all items were sent at one go The chain could do with being stronger better quality but you pay for what you get
S

I really love my 2 custom cuff

I really love my 2 custom cuff bracelets However I feel like there should be 2 choices a universal size or several specific sizes The universal size is too big for my wrist so once it s on I close it to my size but the problem is that when I try taking it out it s too small to come off I end up feeling as though I ll break the bracelet

About Customcuff

Meaningful custom jewellery. Home of the original Custom Cuff. Engrave coordinates, dates, initials on custom bracelets and necklaces to remember you most meaningful moments, people and places.

United States

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