Deporvillage Reviews

Boutique de sport en ligne | deporvillage

deporvillage.fr
3.55
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.55 out of 5 by 134 Happy Customers

41.8%
14.9%
14.9%
13.4%
14.9%
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D

Don t buy at Depor Village especially

If your outside of Spain DO NOT ORDER FROM THIS WEBSITE When I ordered from this website I was happy with paying 12 for postage but then as soon as it arrives in your country they dump another extra 50 customs charge It s a absolute rip off paying 300 for a 220 helmet the company don t do anything to help they are crap
P

La couleur correspond pas la photo

Don t buy at Depor Village especially in Switzerland 2 reasons - much slower then what expected in their delivery time - additional costs to pay when delivered in Switzerland To conclude the customer service is very bad hard to reach not solution oriented slow to response If you find a huge discount and that you don t have an immediate need for the product go for it
T

Issues with delivery

The payment was not processed in time which delayed the delivery Although a home delivery was paid the product was left in a pickup point saying that nobody was home which is not true After receiving notifications from Deporvillage and GLS my email got spammed
C

When I picked up the parcel from the

When I picked up the parcel from the post office it was fully open the packaging was very poor
D

Service pouvantable

Horrible experience in trying to make a return A transportation company was supposed to pick up the return items and despite multiple promises and contacts with Deporvillage customer service over 2 weeks they have never done it At the end of the day it is Deporvillage responsibility to make sure their suppliers do their job
D

Different colour than ordered

I ordered 4 pair of shoes on May 14 The delivery was delayed and I received the shoes on June 5 I really wanted the shoes so I was prepared to wait a bit longer When I opened the box 3 pair of shoes were as I ordered but the 4th pair was in a different colour I will not return these because of the hassle but I do wish I had received my originally chosen colour
S

Late and damaged

The carton was badly damaged and held together with safety tape The boxes in the carton were damaged as well The contents seem ok A week after the first attempt the package was delivered I assume this is bacause it was opened damaged
S

Late et mauvais point relay

Delivery date was September 30th It arrived October 5th at a different drop off 30 minutes drive away
A

Finisseur sizing issues

Finisseur shirt sizes are very misleading Any other brand l m comfortable in an XL size I ordered an XXL from Finisseur and it s way too small I like their products but this needs to be sorted out as I m fed up returning items
C

Beware returns costs

Whilst this review inst totally condemning Depor Village as a supplier there are a few things to be aware of When the website states delivery in 48 hours that will be 48 hours from when they actually send the item to the courier it is more likely to be 5 days if in the UK That brings me to the postage cost which whilst expensive brings them pretty much in line with other retailers for the overall cost The issue comes if you need to return the item from the UK as they are in Spain This then makes it a very costly item especially when you have heeded the warning to buy a size larger and the items are still too small

About Deporvillage

Boutique de sport en ligne. Sur deporvillage, vous trouverez plus de 500 marques de cyclisme, running, fitness, natation ou sportswear. La boutique de sport préférée des sportifs avec des réductions allant jusqu'à 40%.

United States

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