Deporvillage Reviews

Boutique de sport en ligne | deporvillage

deporvillage.fr
3.55
134 reviews
Great Rating
Based on 134 user experiences

Rated 3.55 out of 5 by 134 Happy Customers

41.8%
14.9%
14.9%
13.4%
14.9%
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E

Very difficult to return an item

Very difficult to return an item The first time I tried to return an item it was cancelled by deporvillage after I enquired by email why it hadn t been picked up 3 days after it was supposed to be I was advised by email to take it to a collection point instead I arranged home return collection as i don t live near any collection points The 2nd time I tried the return again the box was collected late and there is still no tracking info on my account Absolute hassle Will not use the site again Update thank you for your reply deporvillage but I have had no correspondence from you whatsoever My return parcel is still in transit somewhere I have the collection paperwork but no refund from you and tracking info still says waiting for return
T

Very long delay Poor delivery packaging

The service was very bad with numerous delays One part of three was not available so the whole order was delayed several weeks This came via relay when it could easily have come by post The box it was delivered in had collapsed in transit and opened up Fortunately the contents were all there That s about the only good thing to say along with their regular updates I couldn t find any way to communiacte with them
S

Arrived too late

I made a purchase while I was in France for my ski holidays and I was hoping to receive the item within a week but it arrived in France 17 days later when I left it was estimated to arrive within 3-4 days I understand it wasn t just the fault of the shop but they need to use a more reliable postal service I will not risk buying again
H

Coat arrived and at a good price but

Coat arrived and at a good price but then received a customs email asking for 44 payment This made the cost more expensive then anywhere else and I could of got it cheaper
J

little impact on outer shell

little impact in outer shell visible after unpacking not nice but I have already used the part now and will keep it
H

Here is my experience with Deporvillage my money back

Here is my experience with Deporvillage I ve ordered one Northface jacket Size L too big I sendt it back to Spain and paid 19 for the shipping to return the07Jan The 10 Jan my Jacket has arrived to the warehouse in Barcelona I ve a received from DHL Showing that my jacket had arrived to the west house Since I have waited until now We have the 02 -Feb 2024 I still don t get my money back yet from Deporvillage After several time tried to get my money back they keep saying please be patient and wait for the return department to approve Then I will get my refund It s since 10-Jan 2024 I find it very strange it s took such a long time I don t know when do I get my money back
H

I would have given a 5 star but 3 only

I would have given a 5 star but 3 only for the following reason I had to return some shoes for an exchange because the shoes were too large The site does say free shipping with a free return through mondial relay but there is processing fee of 6 EUR I understand that there is some labor involved in processing the exchange but I don t like surprises like that I don t think I would have ordered if I had known Then there was a good suprise by email 7 EUR coupon off with no minimum amount of purchase but it is because that was my first pruchase
M

Decent selection and competitive prices but

Decent selection and competitive prices But they shipped the wrong product kids bike and it has taken much longer than necessary for the service support team to resolve and refund still ongoing Some process optimization needed
G

Bike Stock

Hello I would like to order a bike I have emailed and messaged your team bt haven t had a reply yet I want to order the Dahon Vibe V7 On your shop it says it in stock ready to be delivered Is this in stock If so how long will the delivery take to London Thank youGemma
T

When are you going to deliver my

When are you going to deliver my package on earth i ordered it 10 days ago you promise to deliver on August 30 but you did not Again you said to deliver it today while it did not Are you manufacturing my product now otherwise i cannot think of any other reasons for such delay

About Deporvillage

Boutique de sport en ligne. Sur deporvillage, vous trouverez plus de 500 marques de cyclisme, running, fitness, natation ou sportswear. La boutique de sport préférée des sportifs avec des réductions allant jusqu'à 40%.

United States

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