


Based on authentic user experiences
Shie Condeza
6731 reviews
N/A
1 year ago
I would like to give kudos to Mohammed
I would like to give kudos to Mohammed Attia for providing an excellent customer service
Ismail Nejraoui
6731 reviews
N/A
1 year ago
Issrae from the contact centre she is
Issrae from the contact centre she is just amazing amazing costumer service skills Wonderful products knowledge she mades my day
Jacoba Bosch
6731 reviews
N/A
1 year ago
I received very good customer care from
I received very good customer care from Mohammed but the connection cut as if I gave him a review without a review Hopefully that is not a reflection on my future service from DU
Lola
6731 reviews
N/A
1 year ago
Wonderful experience
I have had a wonderful experience The staff were professional knowledgeable and helpful every step of the way I appreciated the follow-up updates their promptness
Nate Taylor
6731 reviews
N/A
1 year ago
Concerned user Du old friend are you okay
Hi Du I love the internet - it s brilliant Thank the lord for providers like you So You being the digital highway providers you are - the guardians of brilliant ISP - can you help me by directing me to who I need to talk to about issues that I m worried you might be facing alone For example having absolutely abominable shockingly rubbish poor poor poor basically-might-as-well-stick-metal-tongs-in-the-air hello is the 90s I might pull my hair out issues Maybe you find it lonely being so obviously and uniquely different to other ISPs that seamlessly deliver great internet services you need someone to talk to if you can connect that is Would you like to talk - or share I figure given you re the future of the internet conduit of communication you ought to be able to open up to me Thanks so much
Inayat Gran
6731 reviews
N/A
1 year ago
My name is Inayat I called today to DU
THANK YOU MISS LUBNA My name is Inayat I called today to DU customer services and I talked with Miss Lubna I will say thanks to her for listening to me and her positive and fabulous response and help Thank you so much
Amor Abasolo Cecista
6731 reviews
N/A
1 year ago
I had a phone call offering to upgrade
I had a phone call offering to upgrade my du plan I am quite impress with the agent Mohav Savrey Please have more of his kind He is very nice fluent and polite He got product knowledge Thanks to Du for a great service
Susmi Tamang
6731 reviews
N/A
1 year ago
I have had a wonderful experience
I had a wonderful experience Customer service Ms Sophia Tinio were very professional knowledgeable and helpful
Antara K
6731 reviews
N/A
1 year ago
Home Wireless 5G
I am recently applied for a Home Wireless 5G connection its been almost a month now and have not faced any issues so far I placed the order directly on the du website which was fairly easy process Good news is that I had a chance to cancel the service free within the first 14 days
MHARZ LUMBAB
6731 reviews
N/A
1 year ago
for my 2nd time visit on your shop at
for my 2nd time visit on your shop at Dubai Mall i was really amazed on the customer service you re providing to your customers tho I ve seen always busy and crowded yet this agent of yours very accommodating- mr Nahel he has this kind of spirit of calmness when handling pressure and tough situation I just known him shortly yet he has this Exceptional talent skills towards the customers he s good in delivering customer service and for me in every aspects of the work being good at customer service is one of your best assets to deal with others