


Electric bus between Dundee, Edinburgh, Glasgow, Stirling, Kinross, Edinburgh Airport and more - Ember
Based on authentic user experiences
customer
6734 reviews
N/A
10 months ago
Tourists beware of dreadful communication
I bought a ticket for a journey from central Edinburgh to Bridge of Earn The bus stop is advertised as st Andrew s square and I waited for a 14 50 service that never came 25 minutes later I found the live chat on their website and was told that the bus stop had been closed and the stop had been changed I ended up getting a bus 1 hour late Their customer service is awful with no offer of compensation and stock reply s from their team who clearly haven t read emails When technology breaks down the customer is left for dead Very poor that they are unable to put a sign on a bus stop to advise of changes
Dr M
6734 reviews
N/A
10 months ago
Excellent reliable bus service
The buses are nice modern and comfortable with WiFi The drivers appear to have next level patience with other road users and are friendly and helpful The prices are excellent The communication is good text alerts when buses are over a few minutes delayed The booking system and ability to cancel change up to 10 minutes before is fantastic The frequency is great The fact they are electric is wonderful I catch these regularly for work and would rather use these than the train The downside - more of these Pick up from Perth park and ride to Edinburgh would be great
Helen Warburton
6734 reviews
N/A
10 months ago
Great journey -highly recommend Ember
Trip from Bridge of Earn to Ingleston Despite the bus being a little late probably due to major roadworks the driver is lovely She is friendly and making everyone feel really welcome It is a really smooth journey and the bus is warm and comfy Great company - great experience Will use Ember from now on
Anne Stoton
6734 reviews
N/A
10 months ago
Chris Corstophine Driver Professional informative
A fab journey on the 5 27 from Kinross into Edinburgh to see a show at the Playhouse Chris was a very patient driver with the busy roads in Edinburgh he took an interest in his passengers and took the time to let people know about the disruption the roadworks are making around Haymarket area we had him as the driver on the 22 40 return journey too and gave all passengers a warm welcome onto the bus definitely need more drivers like him
Ilenoz
6734 reviews
N/A
10 months ago
The new service between Aberdeen and
The new service between Aberdeen and Edinburgh is excellent Brand new electric buses which are comfortable very quiet and have free wifi Polite drivers The live tracking system is excellent allowing you to see where your bus is located if you are waiting at a roadside stop They even send a text message if your bus is running late
Dave S
6734 reviews
N/A
10 months ago
Quiet clean comfy
I took a very early morning service from Aberdeen Union Street to Edinburgh airport Quiet and comfortable Pleasant helpful driver I d love to write a longer review But I plugged my phone into the chair in front to charge it Adjusted the seat rake and headrest position and woke up 3 hours later at my destination Can t really fault Ember at all
Ewan
6734 reviews
N/A
10 months ago
Terrific bus service
Terrific bus service Great prices very comfortable clean and quiet Makes other bus services seem very dated Easy to book online and alter journeys The Aberdeen to Edinburgh service is terrific Forfar no longer feels cut off from the world
A Todd
6734 reviews
N/A
10 months ago
Exceptional staff above and beyond
Travelled from Brechin to Edinburgh today Drivers were exceptional polite helpful and go above and beyond to make experience good