Emma-sleep Reviews

UK's Most Awarded Mattress | Emma Original Mattress

3.57
140 reviews
Great Rating
Based on 140 user experiences
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C

Spare room

The order arrived on time the delivery men were very helpful and put the mattress upstairs It fits the base my husband made perfectly and is very comfortable to lie on As its in the spare room haven t tried it out properly yet but people are coming to stay this weekend and will try it out for us
P

We originally bought our Emma mattress

We originally bought our Emma mattress 3yrs ago and was very happy with our purchase about two months ago my wife had taken the cover off to clean it generally we only do it a couple of times a year as it is always covered with a mattress protector as well but when we put the cover back on the zip came away so we contacted the Emma customer service to explain what had happened unfortunately as with most other companies now you cannot speak to anyone so have to email which in it s self is a two day turnaround for a reply and the bot is a complete waste of time to try and explain our situation to After 2 weeks of explaining our situation to many customer representatives we managed to speak to someone who agreed that we could have a replacement again not a quick thing to happen approx 3weeks later our replacement was despatched and to our complete surprise a new mattress turned up 3days later this was amazing but we only wanted a replacement cover so this must have cost Emma far too much money not that I should be complaining it took a long time to get a resolution but they came through and sorted it
L

I purchased a double mattress after

I purchased a double mattress after sleeping in my granddaughter s bed one night with her new Emma mattress it was one of the best night s sleep I ve had in a long time anyway to cut a long story short I was converted purchased my own Thank you xxx
Y

Emma Pillow

I suffer with neck problems I have tried dozens of pillows and all have been too hard too low or too high The Emma pillow is lovely and soft and height adjustable I was able to remove different sections from inside the pillow until I got the height just right for me
B

Good range of products

Good range of products Order processing nice and straightforward Was kept advised of delivery time slot Actual delivery and removal of old very heavy mattress was smooth
R

I ordered an Emma mattress topper

I ordered an Emma mattress topper delivery was really fast unfortunately upon opening there was a tear in the material Contacted Emma and they sent me a replacement straight away Amazing product and customer service was very fast Would highly recommend
M

All round very good The mattress

All round very good The mattress excellent quality nice and firm pillow excellent too firm but soft I had a bit of problem with the online order wich was put right very promptly by the support team excellent polite and very willing to help I will recommended 100 Excellent 5
B

Extremely comfortable and great

Extremely comfortable and great quality Recommended highly by me If you suffer from back and hip pains then this is undoubtedly the mattress you ll need Fantastic value for money at a good price unlike other top brands that cost considerably more I believe if you ache whilst sleeping Emma mattresses is well worth paying for Improves your sleep tremendously B
A

This is helping to reduce my back pain at night

It was easy to find details online about Emma mattresses and easy to order I ordered one with 5 supportive zones I was kept up to date with when it would arrive When I unpacked it from the box it expanded well over a few hours and the slight smell of a new mattress disappeared after a few days I ve only had it a few weeks but it s proving to be very comfortable and is helping to reduce my back pain at night
D

My Emma blanket

Read about weighted blankets a couple of years ago didn t see how it would make a big difference I haven t been able to sleep straight away always having late nights struggling to get upfor work in the morning Accidentally came across several ads for weighted blankets when looking for a new duvet Decided to try Emma weighted blanket due to raving reviews wow The best decision I ve made this year I m actually sleeping like a log no more waking up during the night It really is like having a huge hug I look forward to bedtimes all over again highly recommended to family friends Just my Emma blanket
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