


Based on authentic user experiences
nessuno
6729 reviews
N/A
1 year ago
trash
Fa cagareeeeee
Giannicola Baiardi
6729 reviews
N/A
1 year ago
Customer service is non existent
useless useless useless
Shaian Nouri
6729 reviews
N/A
1 year ago
40 cents per megabite outside Italy
40 cents per megabite outside Italy And the customer service is abysmal
Francesco Marini
6729 reviews
N/A
1 year ago
they are no way to reach them do not
there are no way to reach them do not buy anything from Fastweb
Alessandro
6729 reviews
N/A
1 year ago
I ve subscribed a 5G plan with 300Gb of
I ve subscribed a 5G plan with 300Gb of data and I ve been awaiting for 5G activation for 1 month
Brian O Callaghan
6729 reviews
N/A
1 year ago
A really terrible customer support
A really terrible customer support In fact there is no way to get any solution to their horrible call centers where when you ask a support they put down the phone Could not possibly recommend them Shame on Fastweb
ash patwary
6729 reviews
N/A
1 year ago
No customer service
No customer service inconsistent service internet just vanishes at anytime and there is no way to fix it Tried to contact customer support and they kept going on a loop of automated calls and then put down the call
yuyu hakusyu
6729 reviews
N/A
1 year ago
3months without internet and they never
3months without internet and they never put a line to our house and we cannot go to other company because we have an open contract with them so pretty much i ve spending more money my phone data everytime it finish fastweb made us pay for the promotion and made as pay for the sim we didn t even use and refused to help or give us refund this company is a thief don t beware don t be fooled by them
nonyelum ndefo
6729 reviews
N/A
1 year ago
Waiting for trasloco for almost two
Waiting for trasloco for almost two months now Even though I did the application for moving the line one month before moving to a new apartment Now it s about 50 days and nobody is taking me seriously And I m paying for nothing Horrible experience I work from home so I need the WiFi I used to be a happy client of Fastweb but this is really terrible I think I m going to change to Vodafone or something Very disappointed
Gerardo L
6729 reviews
N/A
1 year ago
Every week I need to ask for the
Every week I need to ask for the assistance intervention Why There must be a reason Why User 11172310