The Feathers hotel in Ludlow., Meeting and private dining facilities
Based on authentic user experiences
Wyatt
6737 reviews
N/A
10 months ago
Feathers Hotel Ludlow Unacceptable Death Update
We used to be frequent visitors for lunch at The Feathers Hotel in Ludlow On our last visit while we were waiting for our order the guy behind the bar I think he s the manager started arguing with a lady about accounts or something after this died down he left the bar to put logs on the fire in the other room When he came back he served me with another drink with all the dirt soot from the fireplace all over his hands When our food did finally arrive i was served by a young man who had loads of open weeping cold-sores all around his mouth This is totally unacceptable for anyone with Herpes to be working or waiting in a food environment don t they know how contagious Herpes is I m glad to say we have never been back there UPDATE A woman died in July 2017 from contracting legionnares desease after staying at The Feathers Hotel in Ludlow The Hotel had to be shut down whilst extensive works were carried out Another person contracted the disease in April 2017 but fortunately they recovered Well I m certainly glad we have never been back I think the writing was on the cards Wyatt
David Hall
6737 reviews
N/A
10 months ago
Poor experience and zero customer service
We booked here for one night as it was advertised as dog friendly The room was small the bathroom door was damaged the toilet flush was broken which I repaired myself the room was stifling hot which rendered sleep impossible and there was a major discrepancy with the invoice I emailed the Feathers twice on 15 6 24 and again on 19 6 24 They have not replied to either email I have forwarded my complaint to the owner of the hotel and await their response Do not stay here
Keith S
6737 reviews
N/A
10 months ago
Super mini break
Booked a Travelzoo package including B B afternoon tea and evening meal On arrival warm greeting from reception full of smiles good vibe old world charm etc Afternoon tea fine good quality fare etcRoom superb newly renovated clean excellent bed shower room loads of hot water and large fluffy towels In addition fresh ground coffee and tea in the room Dinner Sunday menu super value large portions excellent quality and very attentive staff OK a little wait for the courses due to unavailability of staff due to Covid etc Breakfast Again very good quality for the Full English as well as the ContinentalOverall the staff make the hotel all are focused on the customer nothing to much trouble excellent service from everyoneEnjoyable short break will returnKeith S
