AI Review Summary
Based on 52 reviews
Reviews show consistently excellent customer service and professional sales support. Fast delivery and helpful guidance are frequently praised across multiple transactions. Some customers report issues with misleading pricing and defective parts. Overall sentiment is highly positive due to reliable service and strong problem resolution.
What customers love
- Fast delivery
- Helpful guidance
- Professional sales
Common concerns
- Defective parts
- Expensive pricing
- Misleading information
- Delayed resolution
Last updated 1 month ago
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Consumer
Picked up my new Renault Clio hybrid from Fish brothers Renault Swindon today Can t fault the service from Samuel Goddard from start to finish Really pleased with the new car Thank you Sam
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Wilson Mbutu
Excellent service from Fishbrothers Kia
Very helpful guidance on the trading in of our previous Fabia and on selecting our replacement car A very smooth path through the mechanics of the process Paul also provided excellent help with getting to know the setting up of the features He provided us with a superb half hour video on the actual car and its particular specification and how to set them to our preferences
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Jenni Pain
Sold My Kia Sportage 2022 GT-Line
Excellent service from Fishbrothers Kia On my recent purchase of a Sportage Gt Line Auto Hev Amjad was superb extremely professional in all aspects of his job Also big shout to all the staff involved at the Kia Fishbrothers branch Thank you allHighly recommend this company
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Dave Berry
Excellent customer service
Sold My Kia Sportage 2022 GT-Line through carwow to Fish Brothers Kia Swindon they were excellent collecting quickly and were very friendly and responsive throughout their collection driver was very fair with the inspection and they settled the payment immediately without amendment Overall a very good experience and would recommend them without hesitation
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B L Durham
the best thank ushabiha
I couldn t be happier with my new Toyota Aygo Pure that I bought from Fish brothers Toyota Swindon As always I received excellent customer service from Luke Pettyfoot who explained everything in great detail I would recommend this dealership to anyone who wants great customer service and a quality car
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Mr Rodney Crowe
Fish Brothers Dacia Swindon
Fish Brothers Dacia Swindon Probably the best customer service I have ever experienced I travel more than an hour to get to them whenever I need anything done on my Dacia The team was able to diagnose and fix an electrical issue within an hour that other garages were not able to fix over 2 years And pushed me to fix other issues before my warranty expired brilliant
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Philip williams
Quick response and delivery
I needed a part for my Renault which when ordered from Euros was nothing like the existing part so had to try find a genuine part I came across Fish Brothers when looking online Renault Parts Direct and having read some other reviews was sceptical but they had what I needed I emailed before placing the order to confirm the part was in stock and how quickly it would be delivered They responded almost straight away confirming item in stock and 1 -2 days delivery so I placed the order online Within half an hour I had a notification from DPD they had received my order details and the item was delivered the next day The price was very competitive and service was excellent
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Mark D urso
Popped into the KIA dealer and spoke to
Popped into the KIA dealer and spoke to Dave in service with a problem with my Picanto he was very helpful and seems to have a technical background I ordered a part from Sam and collected it the next day Brilliant service from both of you
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B L Durham
Excellent service
Excellent customer service response to my email query The new Toyota genuine rear light unit for my Verso was recommended and it was with me in a flash The part was competitively priced and very well packaged It is a no brainer use genuine replacements rather than pre-owned Many thanks
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ELTEL
Thank you for making trading in my gold thank you
Thank you for making trading in my gold so simple today at the Harlow branch Efficient friendly service Thank you