AI Review Summary
Based on 68 reviews
Customers report very positive experiences with Flexispot, highlighting excellent customer service and high product quality. Many reviews praise fast delivery and responsive support that resolves issues quickly. The desks and chairs are described as durable and well-made, with fair pricing relative to quality. Some negative reviews mention shipping problems and one instance of wrong shipment, but these appear to be exceptions. The overall consensus is strong satisfaction with both products and service.
What customers love
- Great customer service
- High product quality
- Durable construction
- Helpful support
Common concerns
- Expensive pricing
- Wrong shipment
Last updated 1 month ago
Y
Y Ruan
The following review is divided into sections with individual ratingsOverall Rating 4 8 stars I had planned on eventually purchasing two adjustable desks and now that I ve had first-hand experience with the E7 as well as FlexiSpot s excellent Customer Service I have no hesitation to order the 2nd desk from them Black E7 Desk-Frame 5 stars smooth quiet operation and very stable when in use It s my first adj desk so I cannot comment on speed other than to say that it s fast enough Black Formica 120x80 Desk-Top 5 stars I decided on the black desktop a no-frills choice Desktop delivered in perfect condition All but one screw-hole were pre-drilled with good alignment They left out the one center hole perhaps due to slight variations when assembling Website Shopping Cart 5 stars The website is fairly well designed to custom-building a desk purchasing paying Order Info Tracking 4 stars While I could check the status of the delivery of the E7 desk-frame delivery info of the desktop was nowhere to be found I received email s with shipping details for the frame sent with one shipping firm but absolutely nothing regarding the desktop sent with a different shipping firm I had to contact the FlexiSpot Support Desk in order to determine the status of the desktop Customer Support 5 stars Although I was forced to contact the Support desk regarding that status of the desktop Support responded within one business day with all the info I needed I also had an issue with one of the desk-frame s parts and contacted Support again After providing them with requested info they promptly shipped me a replacement part and offered to pay for the Customs fee as it was shipped from outside the EU
M
Markus
Great value for great product
I ve had their table for about a year now and have had nothing but a positive experience Both service- and product-wise I have absolutely no qualms and enjoy using the table I could make height-adjustable thanks to their legs
M
Marcel Kotzyba
Fast support
I needed a receipt of my purchase 2 years ago I received it within an hour Also the desk I bought is great Thank you
T
TG
Fantastic service and products
Fantastic service and products I have the E7 Pro and it s solid extremely stable The customer service team are highly skilled professional and prompt All round a pleasant experience Recommend to all Thank you
K
Kim Christina
Fast response
Fast response problem solved
P
Paul
Excellent experience with customer
Excellent experience with customer service of the company It speedily resolved the issue to my fullest satisfaction And the product is excellent
A
Alexandre R
Very good service and very high quality
Very good service and very high quality products It is even possible to return a product that was purchased incorrectly Recommendable - 5 stars
Y
Yashwanth Kumar Pamidimukkala
Very good service and products
Very good service and products I bought a height-adjustable desk Quality is excellent and delivery was without any problems Unfortunately the subsequently ordered PC holder did not fit my PC but the money was refunded without any problems and the customer service was very friendly Any time again
A
Anthony Cacharron
Nice Shop
I Like the products and the costumer Service is great Thank you
U
Ulrike Schuster
Excellent customer service
I did buy a height adjustable desk I m very happy with it works fine good quality fast delivery and a very fast reaction on a question I had thank you very much Harald