Flexispot Reviews

It has very poor flexibility In the standing position it wobbles I have doubled checked all the screws just to be sure before contacting the customer care In the end I had to contact customer care and their reply was very disappointing I was told that wobbling is normal If you are not satisfied with the product then you can return it However their website claims that unlike other brands our table doesn t wobble

I ordered a desk frame and a desk top on December 16th They both were in stock for over two weeks after the order and both were charged the day I ordered One month later I hadn t received my order and i requested an update They told me the top wasn t in stock anymore and I requested a refund of the top and to send only the frame It arrived 1 week later and worked for a few hours bu then stopped They sent me a replacement that worked for 3 days and stopped I requested a refund of the frame and also reminded them to refund the top since it s been almost 1 month since they said they would Moreover they sent a promo mail to put good reviews on trustpilot in order to win a promo code for a desk chair not a good sign and they review reviews on their website and every review on the ED2 frame is magically a 5 star review I don t recommend them While the order was made on the French website the article was in stock in all European websites of the company So it s relevant for the part of my review on the stock not being updated for two weeks Beside all of this a sales person from California not France contacted me and suggested that I should accept compensation and delete my review It shows a lack of transparency of the company

Company refuses to repair or provide assistance for spare parts to repair one of their device I guess I ll see you in 2026 when the law passes in Europe and you have obligation to repair or provide spare parts for what you sell Other than that close to 600 bucks for 2 years of use I d suggest you get a gym membership instead Things won t break that easy in there

I totally liked the quality of the disk I bought the standing disk EC2 Also I bought the table from FlexiSpot de with a maple color I need to thank Kate from customer service for the amazing response with me as I changed the dimensions for the table from 120cm to 100cm even after the order arrived at my house It was super nice from here to exchange the order as they are at the same price without re-order again Also I would like to thank James to follow up with me and sending me a confirmation email after the change and letting me know the status of my order after the change I can t wait until I receive the new table and start assembling the whole disk I hope it works well for me and will be sharing my experience as well after the installation Thanks Ahmad Atef

First I was skeptical to order but the order and service experience was great so far I ordered directly over the website The order arrived 14 days later The package was tidy and the overall build and build quality are good Had a small scratch in the frame but is not visible after assembly I had contact with the support twice once I asked for the state of my shipment and the second time I had a mechanical noise after about two weeks of ownership Both times the service helped me out and Kath was a helping hand The noise isn t resolved yet but I am sure If there is a problem down the road they will resolve this also

Fast delivery prompt response from customer service James Bryan Martinez no matter what question asked great product Love my new desk

I had an issue because there was an scratch in the wood The customer service been great and answered me immediately My contact person was friendly and polite We found a good solution

Fast delivery good service support I had two little issues which had been solved in a fast and acceptable manner Thank you Flexispot

Support was very helful but the delivery via GLS made me some problems Would have ben 5 if it was sent out via DHL

good support fast delivery and product high adjustable table works find even after 2 years