


Based on authentic user experiences
alayaheart
6780 reviews
N/A
1 year ago
FNBO did not notice or do anything
FNBO did not notice or do anything about fraudulent charges 480 00 on my debit card The name used with the debit card was NOT mine The bank gave them the funds I didnt see it as I am extremely busy working and foolishly trusted FNBO to be professional and keep an eye out on all my accts They DID NOT and will not refund the fraudulent charges back to my acct BE WARNED ABOUT THIS BANK
RR
6780 reviews
N/A
1 year ago
SHAMEFUL PRACTICES
Made the unfortunate choice of taking their credit card for a family vacation During the course of the trip I made several attempts to use the card and all the transactions were declined After calling the bank for assistance I was told that my account had been closed due to inactivity Fortunately I had other means to make payments during our vacation SHAMEFUL PRACTICES
Catie Mills
6780 reviews
N/A
1 year ago
These people are a SCAM and own a
These people are a SCAM and own a fraudulent credit card where they pre-approve you then take away your credit limit then entirely shut your card down randomly and for no reason despite making payments on time OVER THE LIMIT EVEN while you re expected to make payments of hundreds of dollars a month and still pay late fees and high interest rates as if you still actually had the credit card I will be contacting attorneys for a class action lawsuit as I have since found out this is a regular practice of theirs DO NOT DO BUSINESS WITH THIS BANK They are a JOKE and a SCAM
Frank
6780 reviews
N/A
1 year ago
I was charged 89 00 for 2023 2024 Best
I was charged 89 00 for 2023 2024 Best Western Annual Membership Fee When I tried to cancel this charge I was told I could not cancel because their was another charge made after the Membership Fee charges I never had another bank do anything like this Some banks will cancel even after a month The statement that includes the 89 00 charge statement is still open and the due date to be paid has not come yet
Sky
6780 reviews
N/A
1 year ago
I never heard of this bank until it
I never heard of this bank until it showed up on my credit report for an account that I didn t recognize nor authorize I filled out an actual police report and a fraud affidavit with the FTC and presented these documents to the bank Through my discovery and complaint I learned that the credit bureaus we re actually informing FNBO of the fraudulent account too This bank did NOTHING So I m spreading the word about this poor excuse for a bank Judging by the one-star reviews by customers on hear I think it makes FNBO look even worse when non-customers even have a poor experience due to fraud by the bank
Andre Thomas
6780 reviews
N/A
1 year ago
lowered credit limit for NO reason
Started with a 6k credit limit paid my car off and bought 7k in furniture and my score dipped temporarily and FNBO dropped my limit to 1 050 00 my balance was 1000 00 that made my utilization go up to 97 with that shady move I paid the card off the next day and tossed it in the drawer probably going to close it when I pat the last 2 00 I owe never late or went over my limit I made a major purchase and paid off a car and I was penalized customer service was clueless and couldn t help if computers determine these issues without human observation it s a problem Not happy with this bank
doulingo owl
6780 reviews
N/A
1 year ago
Stay away
Stay away Terrible customer service Terrible online payment systems They illegally withdrew money from my bank account that I had connected to my online payment account and have yet to give it back A pretty decent amount of money I should add It been almost 2 months They act like it s no big deal
George Griffith
6780 reviews
N/A
1 year ago
FNBO bought my credit card from BofA
FNBO bought my credit card from BofA I set up an automatic payment but they cancelled it and now are charging me hundreds of dollars in fees and interest Never got a statement and never got a new card BofA deleted the records so I don t even know what my correct balance is supposed to be Terrible terrible bank Unethical and their actions should be illegal
Jeremy Stec
6780 reviews
N/A
1 year ago
ACCOUNT SUDDENLY CLOSED
Got a notification from my credit monitoring service that by FNBO account was closed by credit grantor No communication whatsoever from FNBO on this matter until a week later They didn t give me a specific reason for closing the account just a generic letter of one of the reasons it may be My credit score and credit situation is better now than it was 2 years ago when I received the card I will never do business with FNBO again
Ramon Castaneda
6780 reviews
N/A
1 year ago
Dont waist your time
I recently applied for a MGM casino credit card through FNBO and got denied called to get it reconsidered as my Fico is 852 and got denied a second time Called they verified everything even sent me a text Still denied What a joke these people are