Fubo Reviews

fuboTV

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 140 reviews

Customers praise Fubo's customer service, with many reviews highlighting helpful, knowledgeable, and empathetic agents who resolve issues quickly. Multiple users also appreciate the channel selection, especially for sports, and the free trial experience. Conversely, common complaints include poor streaming quality, buffering, and technical issues, as well as dissatisfaction with pricing, billing, and cancellation policies. Some users also report problems with the app interface and navigation.

What customers love
  • Helpful customer service
  • Great channel selection
  • Quick issue resolution
  • Free trial benefits
Common concerns
  • Poor streaming quality
  • Expensive pricing
  • Billing issues
  • Difficult cancellation

Last updated 6 days ago

W

Best value streaming or otherwise

IMHO best value and best channel lineup I ve found So far terrific customer service and overall great experience with FUBO
R

Quick

Quick polite solved the issue
M

When I was able to speak to a person

When I was able to speak to a person the interaction was very positive The problem is that I had to wait a long time to get to talk to a person then the option to wait for a call came to my ears and left my number to be called when an agent was available I did not like this
J

I was able to fix most of my issue over

I was able to fix most of my issue over messages with a couple of representatives quickly and easily
S

Rick is a genious Mila is an angel

Rick is a genious After spending several hours trying to figure out how my account got deactivated Rick solved the problem in 10 minutes Thanks Rick But this is not the end of the story Upon trying to log in all my tvs into Fubo i had to take an additional step to make it work by calling cs Got Mila I admit took out my frustration over the last 4 hours on her She politely helped and made the task easier She even saved me 400 I ove FUBO
C

I had an account issue but the customer

I had an account issue but the customer service fixed it with one phone call from me
Z

Xochitl was extremely helpful and kind

Xochitl was extremely helpful and kind Would definitely come back as a customer from this experience
N

Fubo Customer Service

The Fubo Customer Service Agent Maximiliano was very pleasant and knowledgeable He resolved my issue within minutes to my entire satisfaction I would definitely recommend Fubo to my relatives and friends as the reception and televising of Fubo is excellent My hats off to such dedicated and efficient customer service agents like Maximiliano
H

Fubo customer service was very helpful

Fubo customer service was very helpful and i highly recommend them to anyone looking for the best streaming service to watch live tv
B

Very helpful agent was able to listen

Very helpful agent was able to listen to my concerns and address them thoughtfully and with compassion I look forward to being a FUBO customer in the future

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Frequently Asked Questions

Fubo is a live TV streaming platform that serves as a cable alternative, delivering a wide array of live channels, on-demand content, and features over the internet. It is primarily recognized for its extensive and robust sports-centric offerings, catering strongly to sports enthusiasts, but has expanded to become a full-fledged entertainment hub with news and general entertainment programming for the entire household.

Fubo provides unparalleled coverage of live sporting events, including a vast selection from national and regional sports networks. Coverage typically includes football, basketball, baseball, hockey, and golf. A significant differentiator is its strong emphasis on soccer, offering leagues such as the Premier League, UEFA Champions League, LaLiga, and Ligue 1. Channels commonly available include ESPN, FS1, NBC Sports, NFL Network, NBA TV, and beIN SPORTS, accessible through various base packages and add-ons.

Yes. While sports are its hallmark, Fubo offers a comprehensive channel lineup that extends into entertainment and news. Subscribers can access popular entertainment networks like AMC, FX, Bravo, and MTV, as well as major news channels such as CNN, Fox News, and MSNBC. The service also includes family-friendly options and lifestyle programming, making it a viable primary television service with content for every viewer.

Fubo enhances the viewing experience with several key features: a generous cloud DVR for recording shows and games, the ability for multiple simultaneous streams depending on the subscription plan, select content available in 4K resolution for compatible devices, and a user-friendly interface designed for easy navigation across a wide range of supported devices including smart TVs, streaming sticks, mobile phones, and web browsers.

Fubo operates on a tiered subscription model. Its base plan, often called the Pro plan, includes a core lineup of sports, news, and entertainment channels. Customers can then customize their experience by adding premium packages as add-ons. These add-ons may include additional sports packages for content like international soccer, premium movie channels such as SHOWTIME and STARZ, or upgrades for extra cloud DVR space and more simultaneous streams, allowing users to tailor the service to their specific interests.
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About Fubo

Fubo: A Comprehensive Streaming Service for Live Sports and Entertainment

Fubo is a leading live TV streaming platform, primarily recognized for its extensive and robust sports-centric offerings. The service positions itself as a cable alternative, delivering a wide array of live channels, on-demand content, and innovative features directly to subscribers over the internet. At its core, Fubo.tv caters to sports enthusiasts but has strategically expanded to become a full-fledged entertainment hub for the entire household.

Core Offering: Live Sports Coverage

The primary draw of Fubo is its unparalleled coverage of live sporting events. Subscribers gain access to a vast selection of national and regional sports networks. This typically includes channels like ESPN, FS1, NBC Sports, NFL Network, NBA TV, and beIN SPORTS. A significant differentiator is Fubo's strong emphasis on soccer, offering leagues such as the Premier League, UEFA Champions League, LaLiga, and Ligue 1. Furthermore, the service provides extensive coverage of football, basketball, baseball, hockey, golf, and more through its various channel packages and add-ons.

Beyond Sports: Entertainment and News

While sports are its hallmark, Fubo offers a comprehensive channel lineup that extends far beyond the playing field. Subscribers can enjoy popular entertainment networks like AMC, FX, Bravo, and MTV. The service also includes major news channels such as CNN, Fox News, and MSNBC, alongside family-friendly options and lifestyle programming. This diverse content library ensures that there is something for every viewer, making it a viable primary television service.

Key Features and User Experience

Fubo enhances the viewing experience with several notable features:

  • Cloud DVR:The service includes a generous cloud DVR storage allowance, allowing users to record their favorite shows, games, and movies to watch later without constraints of a traditional set-top box.
  • Simultaneous Streams:Multiple users can watch on different devices at the same time, depending on the subscription plan chosen.
  • 4K Streaming:Fubo offers select content in 4K resolution, providing high-quality viewing for compatible devices and televisions.
  • User-Friendly Interface:The platform is designed for easy navigation across various devices, including smart TVs, streaming sticks, gaming consoles, mobile phones, and web browsers.

Subscription Structure and Add-Ons

Fubo operates on a tiered subscription model. Its base plan, often called the Pro plan, includes a core channel lineup with sports, news, and entertainment. From there, users can customize their experience with premium add-on packages. These add-ons may include:

  • Additional sports packages (e.g., for international soccer or motorsports).
  • Premium movie channels like SHOWTIME and STARZ.
  • Extra cloud DVR space or more simultaneous streams.

This modular approach allows customers to tailor the service to their specific interests and household needs.

Device Compatibility and Accessibility

Fubo is widely accessible, supporting a vast ecosystem of devices. Viewers can watch on Apple TV, Amazon Fire TV, Roku, Android TV, smart TVs from Samsung, LG, and others, as well as on iOS and Android mobile devices. This flexibility ensures subscribers can enjoy their content at home or on the go.

In summary, Fubo.tv is a dynamic and feature-rich streaming service that successfully merges deep live sports coverage with broad entertainment and news programming. Its focus on sports, combined with a competitive channel lineup, robust DVR, and multi-platform support, makes it a compelling choice for cord-cutters seeking a comprehensive live TV solution, especially for avid sports fans.