© 2024 Rating Facts. All rights reserved.
Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
customer
N/A
11 months ago
The representative made the experience
The representative made the experience great because she took her time to help me with the issue I called in about My issue I have is that the TNT sports channel is not available in my area which I think all channels should be available to all customers without paying more moneys
LaRae Benally
N/A
11 months ago
Great selection of viewing channels
Great selection of viewing channels Will be back in future Great customer service
Erin Soyster
N/A
11 months ago
Fast and helpful
My experience with Fubo customer service was terrific I was shocked at how simple it was to get help and how quickly I was assisted I hardly waited at all to be connected to a real person and the person was kind considerate and willing to do everything needed to help me with my request In a time of declining customer service I was impressed with the service I received from Fubo Thank you
Dan
N/A
11 months ago
I expected to get brushed off but got
I expected to get brushed off but got very timely and expert help Problem was resolved almost before I finished describing it Very happy with this experience
Ann
N/A
11 months ago
Super customer service
The agent was very knowledgeable and accommodating a pleasure to work with and resolved the request quickly
S Rawls
N/A
11 months ago
Excellent Customer Service
I called in with an issue that I needed help resolving eventually spoke with R Duarte who quickly identified and research my issue After completing his due diligence he was able to resolve my issue quickly and efficiently I appreciate excellent customer service and I received it This has reinforced my desire to continue my subscription to FuboTV
Eric S
N/A
11 months ago
The customer service agent was very helpful
The customer service agent Luissa helped me watch game 7 tonight of the MLB post season National League playoffs However your overall product is not what I would call customer friendly Your marketing made me think I could watch all of the MLB post season games but I only could see the American League If I knew that up front I would have kept looking for a better solution with another TV provider I did not care about anything else on Fubo and reluctantly agreed to the 74 99 price and then discovered I overpaid by a lot for what I got Then to top it off I see you hit me with an expensive fee for Regional Sports which meant nothing to me and my decision to sign up for the month of October But that fee and taxes added another 20 to my monthly cost to see only the American league games Hardly a satisfying experience And not the best way to run a business Especially since you like to think of your company as an answer to millions of people cutting the cable
Skye Davis
N/A
11 months ago
Fubo provided the perfect alternative
Fubo provided the perfect alternative to Spectrum when Spectrum and ESPN had a dispute of cost increase I switched to FUBO without a problem I didn t realize that FUBO offered more than just sports A range of programming choices
Jeannie
N/A
11 months ago
Jose is great at his job
Jose was very helpful and moved quickly to help me with my issue Jose was very polite and helpful
Mindy
N/A
11 months ago
Free trial great service
Free trial easy to cancel efficient and kind service from Milton Cesar Pantoja Thank you
Brandon
N/A
11 months ago
Very helpful agent was able to listen
Very helpful agent was able to listen to my concerns and address them thoughtfully and with compassion I look forward to being a FUBO customer in the future
Hollie Crawford
N/A
11 months ago
Fubo customer service was very helpful
Fubo customer service was very helpful and i highly recommend them to anyone looking for the best streaming service to watch live tv
NASH
N/A
11 months ago
Fubo Customer Service
The Fubo Customer Service Agent Maximiliano was very pleasant and knowledgeable He resolved my issue within minutes to my entire satisfaction I would definitely recommend Fubo to my relatives and friends as the reception and televising of Fubo is excellent My hats off to such dedicated and efficient customer service agents like Maximiliano
zach
N/A
11 months ago
Xochitl was extremely helpful and kind
Xochitl was extremely helpful and kind Would definitely come back as a customer from this experience
Christopher
N/A
11 months ago
I had an account issue but the customer
I had an account issue but the customer service fixed it with one phone call from me
Sandra
N/A
11 months ago
Rick is a genious Mila is an angel
Rick is a genious After spending several hours trying to figure out how my account got deactivated Rick solved the problem in 10 minutes Thanks Rick But this is not the end of the story Upon trying to log in all my tvs into Fubo i had to take an additional step to make it work by calling cs Got Mila I admit took out my frustration over the last 4 hours on her She politely helped and made the task easier She even saved me 400 I ove FUBO
Jasmine Zuniga
N/A
11 months ago
I was able to fix most of my issue over
I was able to fix most of my issue over messages with a couple of representatives quickly and easily
Maria
N/A
11 months ago
When I was able to speak to a person
When I was able to speak to a person the interaction was very positive The problem is that I had to wait a long time to get to talk to a person then the option to wait for a call came to my ears and left my number to be called when an agent was available I did not like this
Roy Pellarin
N/A
11 months ago
Quick
Quick polite solved the issue
Wes Barron
N/A
11 months ago
Best value streaming or otherwise
IMHO best value and best channel lineup I ve found So far terrific customer service and overall great experience with FUBO