Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
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customer
N/A
1 year ago
The representative made the experience
The representative made the experience great because she took her time to help me with the issue I called in about My issue I have is that the TNT sports channel is not available in my area which I think all channels should be available to all customers without paying more moneys
LaRae Benally
N/A
1 year ago
Great selection of viewing channels
Great selection of viewing channels Will be back in future Great customer service
Erin Soyster
N/A
1 year ago
Fast and helpful
My experience with Fubo customer service was terrific I was shocked at how simple it was to get help and how quickly I was assisted I hardly waited at all to be connected to a real person and the person was kind considerate and willing to do everything needed to help me with my request In a time of declining customer service I was impressed with the service I received from Fubo Thank you
Dan
N/A
1 year ago
I expected to get brushed off but got
I expected to get brushed off but got very timely and expert help Problem was resolved almost before I finished describing it Very happy with this experience
Ann
N/A
1 year ago
Super customer service
The agent was very knowledgeable and accommodating a pleasure to work with and resolved the request quickly
S Rawls
N/A
1 year ago
Excellent Customer Service
I called in with an issue that I needed help resolving eventually spoke with R Duarte who quickly identified and research my issue After completing his due diligence he was able to resolve my issue quickly and efficiently I appreciate excellent customer service and I received it This has reinforced my desire to continue my subscription to FuboTV
Eric S
N/A
1 year ago
The customer service agent was very helpful
The customer service agent Luissa helped me watch game 7 tonight of the MLB post season National League playoffs However your overall product is not what I would call customer friendly Your marketing made me think I could watch all of the MLB post season games but I only could see the American League If I knew that up front I would have kept looking for a better solution with another TV provider I did not care about anything else on Fubo and reluctantly agreed to the 74 99 price and then discovered I overpaid by a lot for what I got Then to top it off I see you hit me with an expensive fee for Regional Sports which meant nothing to me and my decision to sign up for the month of October But that fee and taxes added another 20 to my monthly cost to see only the American league games Hardly a satisfying experience And not the best way to run a business Especially since you like to think of your company as an answer to millions of people cutting the cable
Skye Davis
N/A
1 year ago
Fubo provided the perfect alternative
Fubo provided the perfect alternative to Spectrum when Spectrum and ESPN had a dispute of cost increase I switched to FUBO without a problem I didn t realize that FUBO offered more than just sports A range of programming choices
Jeannie
N/A
1 year ago
Jose is great at his job
Jose was very helpful and moved quickly to help me with my issue Jose was very polite and helpful
Mindy
N/A
1 year ago
Free trial great service
Free trial easy to cancel efficient and kind service from Milton Cesar Pantoja Thank you
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