Getbits Reviews

Bits - Build Credit

3.67
132 reviews
Great Rating
Based on 132 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

Issues solved

Update As per my phone conversation with luis Today it was explained in full the details of the bits online card I have now applied for the bits credit card and been accepted Thanks to luis at customer service who answered all my question to the full was able to understand clearly my views on what I thought initially and we both understood what we both trying to put across regarding the matter Issues resolved on both parts I m happy now to be amended of the bits party and look forward to building a new credit history with a company more than willing to help Thank you bits and more importantly luis 100 customer satisfaction
W

Luis I would give 10 stars

Luis I would give 10 stars Prompt and knowledgeable and very polite Clear information took on task to hand with no hassle A credit to the company
M

I have just taken out their credit

I have just taken out their credit card The application process took about 10-15 minutes to complete I got a decision right away The card arrived within a few days you can use it immediately as you don t have to wait for your PIN as you get it in the app When you make your weekly payments it updates immediately in the app my only problem is it s very hard to get through to customer service on the phone you always get the message saying that all the agents are talking to other customers but if you send them an email or contact them in the app they ll get back to you within a few days they are always friendly helpful- I also think it s fantastic that you can link your rent account so as you pay your rent each month that will also go to boost your credit rating Even when my credit rating improves I ll still keep my account with bits as 1 They said yes with others said no 2 They help me prove I can be a good customer
M

Customer service

Professional and experienced Top notch customer service and very knowledgable They solved my problems very easily
O

Luis is a Credit Card Super Hero

I had some serious credit card headaches until I stumbled upon Luis at Bits customer support Luis was super chill and made the whole credit card mess seem like a walk in the park He knew his stuff inside out and sorted everything in no time My credit card issues Poof gone Thank you Luis for everything
T

Amazing customer service via email

Amazing customer service via email Very fast responses and my issue was solved within an hour I would not normally email as most companies take hours if not days to reply The lady who dealt with my issue was fantastic Emails were flying back and fourth with constant updates until it was resolved I am now awaiting for my credit card to arrive The limit is not high however it will come in use for emergencies
R

Absolutely amazing app

I opened account with Bits almost year ago and this was great decision My score went up and also meantime Bits offered me credit card which was amazing The customer service is absolutely amazing and Luis help me a lot when I was struggling with payment I will definitely recommend Bits app to my friends Thank you
L

I m a new customer and just learning things

I m a new customer and just having a bits acc I m just learning things But when I do get benefits I can then make a payment
B

Fantastic

Looking to get my credit file back on track and this site is my best chance of doing that The customer service is fantastic and can t help you enough I recommend this site to anyone with poor credit
M

I was delighted to find a very user

I was delighted to find a very user friendly app set up by a company of very kind folks who are easy to reach and provide answers to any questions It makes a big difference I m disabled and it s difficult to find firms willing to help so naturally I highly recommend these folks Brilliant customer service

About Getbits

Build Credit for £6/month, with Experian, Equifax and TransUnion. No interest, no late fees, and no hard credit check. Sign up online in 2 minutes!

United States

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