Skip to main content

Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

gigsberg.com
3.55
143 reviews
Great Rating
Based on 143 user experiences

RatingFacts is an independent review platform and is not affiliated with Gigsberg (gigsberg.com). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Rated 3.55 out of 5 by 143 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

M

Got tickets 2 weeks before the Metallica concert

Bought 7 tickets for Metallica in Madrid 10 months in advance Was a bit sceptical at first because tickets didn t arrive right away and I read some bad reviews We got them exactly 2 weeks before the show There was no problem regarding entering the stadium
S

A reliable ticket vendor

The tickets were purchased several months in advance and the confirmation email with the purchase number was received immediately however the whole experience was a bit creepy as the tickets themselves were available only a day before the event which made me doubt the source The good thing is the contact service in instagram Facebook and via email Your quick responses sparked hope Eventually the tickets are received and hopefully we ll enjoy the show tomorrow PS another good thing was an offer of a present package as the tickets were bought as a birthday present for a family member
M

Tickets to Coldplay

Bought tickets to Coldplay a year before the show Waiting for the tickets to arrive was really stressful Finally got the tickets less than 24 hours before the show The support team was very kind and helpful In order to receive the tickets I needed a Ticketmaster account I recommend to arrange that in advance
A

Great customer service

Great customer service Really quick and helpful Only thing which was little confusing was the work with different offices and there was nowhere written you have to download an application to receive your e - tickets Otherwise i am very happy
J

I would give 5 stars rating if the

I would give 5 stars rating if the price was a bit lower it hurts when you receive tickets with price 3x cheaper than you have paid Other than that great support through whatsapp and everyrhing was as promised I have received tickets 24 hours before event
J

Concert tickets

Great communication from the company and replied quickly to any queries
S

Legit but stressful

Me and my friends bought PARTYNEXTDOOR tickets purchase was smooth The only iffy thing with reseller tickets is that usually you will get them the day before or on the day I got the tickets a couple hours before the event which was stressful but we still got into the event Amazing customer service though I sent numerous emails and WhatsApp messages and someone responded usually within minutes Yes you can use Gigsberg it is a guaranteed purchase although may be a stressful experience along the way due to tickets being received on the day of the event
H

The great thing is that this is a legit ticket service

The great thing is that this is a legit ticket providing service and i got the tickets The system is so that you will get the tickets three days before at the earliest Or it might be that you will get the tickets on the same day as happened with me This is a bit stressful when you are travelling from another country and booking the accommodations and flights for your trip in advance and you are starting to doubt that is Gigsberg a hoax But i would recommend and use it again now that i have had a successful experience with the service
S

Quick replies from the support team for

Quick replies from the support team for any information or question that i had As i am expat in Netherlands was the first time that i book a ticket like this tickets arrived just few hours from the concert and really stressed me up You should to download the Ticketmaster to have your tickets on your phone
B

Overall I was relieved that gigsberg

Overall I was relieved that gigsberg came through I d not heard of them before and they did warn that the tickets could take a long time to come through I was still uncomfortable when time passed and there was no contact purchase date 11May 24 it wasn t until Sept 10 that the tickets were made available They were attentive after that time and made several checks to see if everything was going smoothly and offered help if I was having difficulties I would use them again

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Gigsberg
3.92 (106) · gigsberg.co.uk
2
1ticketmarket
1.00 (9) · 1ticketmarket.com