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Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

gigsberg.com
3.55
143 reviews
Great Rating
Based on 143 user experiences

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Rated 3.55 out of 5 by 143 customers

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AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

K

Purchase of these tickets was easy

Purchase of these tickets was easy down side was the extortionate price well above face value
C

Great service

Great serviceI booked two tickets for Linking park in September 2024 The support team answered my questions quickly and did a very nice follow-up by WhatsApp and phone call They wanted to make sure everything was settled from the paiement until the event started Thank you so much for taking care of my order and making sure I was satisfied Well done I recommend
V

Customer Care really care

Ticket arrived on time before the concert I expressed some concerns regarding informations on ticket received Contacted Gigsberg Team for assistance and help via mail Help and correction from Customer Care were made in short notice The rest is history Thanks guys
K

It works

I got the transfered ticket a day before the event It s pretty stressful to get the ticket 1 day in advance as well as the commission is huge But overall experience is good If there is no other choice to find tickets I do recommend this website
E

Quick and effective service based on

Quick and effective service based on request
S

I was a bit hesitant when first

I was a bit hesitant when first ordering as I heard some other bad reviews with Coldplay tickets I ordered 2 Matt Rife tickets very last minute the Ginsberg team were so helpful and re assuring that I would have the tickets before the event They were then transferred to my account that same night and the Gigsberg team reached out to me to make sure I had received them and that everything went well I m really happy with the service they provided and I will be ordering again
C

Very good customer support

Tickets took a while to come as the original ticket release didn t happen until the day however the correspondence I had with Ginsberg was great and have now received my tickets
S

I tried to my tickets just before two

I tried to book my tickets just before two days of event unfortunately I got rejected from othersite but gigberg is such fast and I must say a well supporting site to book tickets it was my first time and getting tickets at this moment was amazing for me I would love to use this site in future too thankyou Gigsberg
L

Very helpful

I had a bit of trouble working out how to get my tickets and Gigsberg were very efficient and helpful getting it sorted for me They followed up too to check I was OK with everything which was a really nice touch
L

Great experience

Great experienceI recieved my ticket in time for the event and several messeges were sent to confirm that But the most important thing is that every time I have a doubt I could reach out to somebody via chat and they will always have a quick and easy answer for me

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

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