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Gigsberg Reviews

Live Event Tickets Marketplace - Gigsberg - Gigsberg

gigsberg.com
3.55
143 reviews
Great Rating
Based on 143 user experiences

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Rated 3.55 out of 5 by 143 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 143 reviews

Customer reviews for Gigsberg show a mixed experience with strong praise for customer service and successful ticket delivery, but recurring complaints about high prices, delayed ticket delivery, and in some cases fraudulent or invalid tickets. Many users highlight quick responses and smooth processes, while others report significant stress due to late or missing tickets and poor refund handling.

What customers love
  • Excellent customer service
  • Fast response time
  • Smooth ticket transfer
  • User-friendly website
  • Ticket guarantee
Common concerns
  • Overpriced tickets
  • Delayed delivery
  • Fraudulent tickets
  • Poor refund policy
  • Limited seat selection

Last updated 3 months ago

Y

Reliable service

Although it was a little stressful to not receive the tickets 5 days before the event everything went well Please don t be afraid when Gigsberg tell you they can t send you the ticket 1 to 3 days before the event for some reason they most probably well have the tickets already but don t want to send them to you too early to avoid that you try to resell these ones
C

Jet tickets

It was very easy to use and I successfully got both my tickets The service was very helpful and quick to respond when I had questions In addition to this when I did receive the tickets they checked if everything was okay and then they continued to say how if there is any questions then feel free to ask
S

Booked OneOkRock at Wembley Ovo Arena

Booked OneOkRock at Wembley Ovo Arena in June and I got my tickets ten days before the concert everything was smooth and the team kept following up with me I will definitely book again with them
K

Very helpful willing to help great

Very helpful willing to help great support team
E

Perfect and trustworthy

Perfect and trustworthy I was very afraid that the ticket wouldn t be valid and they reassured me and the ticket was valid Thank you so much
A

Got the tickets perfectly

Got the tickets perfectly I couldn t accept my tickets from Ticketmaster and they reached out to me via phone call and WhatsApp to help me solve the problem Very Nice staff
J

Was really helpful supporting team

Was really helpful supporting team which was answering immediately for every my question Really thank you so much
I

Great customer service

Great customer service Jerry helped me and was very nice
W

My tickets wasn t sorted for the gig in

My tickets wasn t sorted for the gig in a few days but it was there mission to make sure I had them for the gig 5 stars
E

Outstanding service I am amazed how

Outstanding service I am amazed how efficient quick and helpful it was All the five stars to David

About Gigsberg

Gigsberg is a secondary ticket marketplace. All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.

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