AI Review Summary
Based on 138 reviews
Customers report high satisfaction with product quality, fast delivery, and excellent customer service. Many reviews highlight durable equipment, responsive support, and reliable shipping. However, recurring issues include damaged packaging, defective parts, and delivery delays. Some users mention poor aftersales assistance and inconsistent product performance. Negative feedback also covers uncomfortable designs, misleading listings, and problematic returns.
What customers love
- Fast delivery
- High quality materials
- Great customer service
- Easy assembly
- Durable equipment
Common concerns
- Defective parts
- Damaged packaging
- Delivery delays
- Poor aftersales
- Uncomfortable design
Last updated 1 day ago
D
david harris
Fast Delivery - Items packaged so neatly and really well protected I bought 3 items and they are all top quality and i expect will last a very long time Definitely will not hesitate to use Gravity Fitness again in the future 5 Star Service in every aspect
R
Ross Penfold
Great customer service
Really fast service Good range of products
E
edie ruston
stable equipment and quick shipping
Love this use it mostly fro pull ups chin ups and various ring exercises Found it a little low so I purchased the extension which not only adds height but stability which is great I am 6 1
P
Paul
Great company great kit
I ordered a weighted vest which turned up promptly but realised I d ordered the wrong size I emailed the customer services team and Vicky very quickly got back to me and helped me swap for the right vest The vests are incredibly well made and comfortable
M
Mr Antony Duncombe-moore
Great product and service
I ve bought a lot of Gravity s kit all of it has been exactly what I was looking for The extension bars for the pull up rack are something I didn t even know I wanted until they made them - a fantastic addition to the set
M
Mr O Neill
Dip Belt
Great kit from Gravity as always robust and I imagine it ll last a long time I agree with some people s views about the belt being short I m a 34 inch waist and it almost cuts me in half getting it on fine when it s eventually on though It definitely doesn t budge when it s on
P
Princess Paa ny
Good company and amazing equipment
Good company and amazing products for calisthenics addicts
O
oz
The product does as advertised
The product does as advertised 5 stars However overseas shipping made the metallic components bend ever-so-slightly making the assembly quite difficult Though once assembled the metal will bend-itself into an easier condition after some usage
J
Jude
Great online help
I needed help on sourcing a replacement part and it couldn t have simpler Great online chat experience and the part arrived 24 hours later
P
Petar Pavli
30kg weight vest and Paralletes
I bought 30kg weight vest and paralletes and they are both amazing Both vest and paralletes are durable and high quality while also looking very cool Very satisfied with my purchases and I will definitely buy from here if I ever need anything calisthenics related