Ikea Reviews

We bought an Ikea mattress 5 yrs ago

I received a damaged order today I spoke to a very helpful and pleasant lady called Cheryl who went out of her way to help me sort the problem I wish other companies had people like this in their customer service department

Although problems with delivery still five stars

We had a kitchen planning appointment with Louise at Milton Keynes she could not have been more helpful she listened and made suggestions The delivery arrived on time with no items missing it was a big order It has taken us a while to fit it but we are delighted with the outcome

Ikea Danmark - Aarhus

Ordered sofa from ikea on Tuesday Express delivery today Absolutely great Lovely guys did a great job Also great customer service at ikea as well Ordered within a few minutes Fast and efficient Sorry to see you all go from edmonton at end of August Was always a great day out Thankyou so much

Ireland-Dublin IKEA

We bought an Ikea mattress 5 yrs ago It came with a 25 year guarantee but developed a problem with sagging along one side After sending a technician to examine the problem we were offered a new mattress or a full refund It was delivered this morning and carried upstairs for us We were extremely pleased and cannot fault their service Everyone we dealt with at Ikea could not have been more helpful

Excellent customer support

I made a very large purchase through IKEA However when it arrived the mattress was missing I am still giving IKEA five stars because I found that on contacting customer services the problem was quickly resolved On visiting my local Leeds branch I found staff attentive and helpful particularly in the returns department and checkout I find shopping at IKEA extremely stressful but it is made all the better by warm and friendly staff The hot chocolate and doughnut were also delicious

I am happy with all my ikea furniture

Ikea Danmark - Aarhus - WOW as I was on-hold for over 30 minutes I was writing a 1 - Star experience finally Customer Service answerd talk to Karim EXCELLENT service from him it changed my rating from a 1 to a 5 I will not go into detail about this case because it is long but Karim should be commended for his customer support Sincerly Tim

The best affordable furniture store ever

Ireland-Dublin IKEA 3 delivery guys lifting over 700kg combined weight of boxes for my IKEA kitchen up 2 flights of stairs in the apartment with no lift- hats off to the guys So polite and professional- I felt incredibly guilty seeing their faces when they heard there was no lift I hope IKEA look after these guys because they did an incredible job today Thank you

The store in Brooklyn was awesome

Today I contacted customer support by phone to clarify a recent text message from IKEA The support employee Samira was efficient knowledgeable courteous and went above and beyond to help me resolve all issues and provide further assistance I am extremely grateful for her assistance and very happy with the service she provided