


Based on authentic user experiences
denise p
6737 reviews
N/A
1 year ago
Kitchen planning appointment
Great and amazing show rooms that give you ideas on how to decorate your home They have a lot of small items that can make your house a lot better They also have a great cafe inside The sweetish meatballs being the best part
Carol Stephens
6737 reviews
N/A
1 year ago
Ordered sofa from ikea on Tuesday
Really great received my pax fitted wardrobe and it look divine beautiful wooden grain finish smooth open and close draws and plenty of room The most important thing is I got to design it myself money well spent me and my partner will also be investing in some bedside tables when payday arrives Sturdy strong reliable great delivery team took it to room of choice even used task rabbit to assemble allowing peace of mind from start to finish Reliable honest company selling quality goods Thank you
Isobel Adshead
6737 reviews
N/A
1 year ago
We bought an Ikea mattress 5 yrs ago
I received a damaged order today I spoke to a very helpful and pleasant lady called Cheryl who went out of her way to help me sort the problem I wish other companies had people like this in their customer service department
Emily Lawrence
6737 reviews
N/A
1 year ago
Although problems with delivery still five stars
We had a kitchen planning appointment with Louise at Milton Keynes she could not have been more helpful she listened and made suggestions The delivery arrived on time with no items missing it was a big order It has taken us a while to fit it but we are delighted with the outcome
Tim Herr
6737 reviews
N/A
1 year ago
Ikea Danmark - Aarhus
Ordered sofa from ikea on Tuesday Express delivery today Absolutely great Lovely guys did a great job Also great customer service at ikea as well Ordered within a few minutes Fast and efficient Sorry to see you all go from edmonton at end of August Was always a great day out Thankyou so much
Sinead
6737 reviews
N/A
1 year ago
Ireland-Dublin IKEA
We bought an Ikea mattress 5 yrs ago It came with a 25 year guarantee but developed a problem with sagging along one side After sending a technician to examine the problem we were offered a new mattress or a full refund It was delivered this morning and carried upstairs for us We were extremely pleased and cannot fault their service Everyone we dealt with at Ikea could not have been more helpful
Lynette Holland
6737 reviews
N/A
1 year ago
Excellent customer support
I made a very large purchase through IKEA However when it arrived the mattress was missing I am still giving IKEA five stars because I found that on contacting customer services the problem was quickly resolved On visiting my local Leeds branch I found staff attentive and helpful particularly in the returns department and checkout I find shopping at IKEA extremely stressful but it is made all the better by warm and friendly staff The hot chocolate and doughnut were also delicious
Evelin Mauer
6737 reviews
N/A
1 year ago
I am happy with all my ikea furniture
Ikea Danmark - Aarhus - WOW as I was on-hold for over 30 minutes I was writing a 1 - Star experience finally Customer Service answerd talk to Karim EXCELLENT service from him it changed my rating from a 1 to a 5 I will not go into detail about this case because it is long but Karim should be commended for his customer support Sincerly Tim
Carly Martin
6737 reviews
N/A
1 year ago
The best affordable furniture store ever
Ireland-Dublin IKEA 3 delivery guys lifting over 700kg combined weight of boxes for my IKEA kitchen up 2 flights of stairs in the apartment with no lift- hats off to the guys So polite and professional- I felt incredibly guilty seeing their faces when they heard there was no lift I hope IKEA look after these guys because they did an incredible job today Thank you
Ulvi Ayyamzada
6737 reviews
N/A
1 year ago
The store in Brooklyn was awesome
Today I contacted customer support by phone to clarify a recent text message from IKEA The support employee Samira was efficient knowledgeable courteous and went above and beyond to help me resolve all issues and provide further assistance I am extremely grateful for her assistance and very happy with the service she provided