Reviews
3.91
5-star
57.28%
4-star
16.5%
3-star
4.85%
2-star
2.91%
1-star
18.45%
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Meng-Fan Huang
N/A
11 months ago
Jonathan from ISO Customer Care Unit
Jonathan from ISO Customer Care Unit helped me find the plan quickly and gave me good guidance on purchasing a medical plan Thanks for your help on this Meng-Fan
Isabella
N/A
11 months ago
They helped me adjusting the dates as
They helped me adjusting the dates as it didn t meet the University s requirements It only took one day Very fast response
Donggeon Kim
N/A
11 months ago
I made a mistake of choosing insurance
I made a mistake of choosing insurance policy and ISO Customer Care Unit promptly helped me switching insurance coverage Their response was very quick and service was proper
Vinay Moluguri
N/A
11 months ago
The best support team out there
Did some errors and mistakes while I was all worried if they will ever update them or probably my university will reject my plan they made changes in no time and saved me 100 100 for these folks
Keshav Konka
N/A
11 months ago
Had gotten wrong dates of coverage for
Had gotten wrong dates of coverage for my college but Jenny helped me change the coverage to the correct dates as a one time exception She cleared all of my questions very quickly via mail and was very helpful
Bishnu Bhusal
N/A
11 months ago
They are concerned about their
They are concerned about their customers and ready to help if they are in trouble As they helped me when I was in trouble for an extended time One of the officers called me and helped me to do this which made it easier for me
chi shu
N/A
11 months ago
The customer service attitude on WeChat is VERY GOOD
The customer service attitude on WeChat is very very very good Recently I encountered an issue with my insurance date which left me feeling concerned and unsure about how to rectify it Then with the support of the customer service my problem was swiftly resolved
Berhanu Sinamo
N/A
11 months ago
guidance purchasing international insurance
My experience was wonderful and i received a clear and easy guidance steps for my request I used the opportunity and satisfied for the provided service I will recommend tothis service to my friends Great work and well done Keep making the difference
UJ
N/A
11 months ago
ISO s service was very good
ISO s service was very good I had a problem with the insurance subscription process so I didn t know how to solve it but when I sent an email to the service team they replied quickly and kindly and I was able to solve the problem and get insurance
JY Chiou
N/A
11 months ago
Yuchen helps to modify the insurance coverage
The schedule of my visiting to the US is delayedYuchen helps me to change the insurance coverage with fast and kind response