Jamesgibb Reviews

We had a water leakage problem in our

We had a water leakage problem in our bathroom lifting the tiles I reported it to Gemma McAllister and later that day I had the insurance assessor on the phone making an appointment for 9 00am the next day to check things over Gemma s prompt and efficient service was most appreciated

Newhaven Harbour Edinburgh David McAllister

Live at Newhaven Harbour Edinburgh- very impressed with David McAllister who consistently provides prompt and excellent service He has a way of dealing with contractors and getting things done We are very fortunate to have David - nothing is too much trouble Thanks David

We are so thrilled to have Jonathan as

We are so thrilled to have Jonathan as our James Gibb point of contact He s done more for us in a few months than the previous few years and is a delight to communicate with Thank you Jonathan for your customer first outstanding work on behalf of James Gibb

Prompt attention

Prompt attention I had the pleasure of dealing with Carol-Anne Ritchie in Property Sales today I had raised a query with James Gibb which unfortunately hadn t been dealt with However upon speaking to Carol-Anne today my query was dealt with and I had an answer within minutes First class service Carol-Anne

Very professional and considerate

Very professional and considerate Olga M has been helpful and also was able to respond politely even when I was too curious about what happened to my invoice Her response and proof of how it all played out is outstanding She is a good asset to the company

Kayleigh McLachlan

I d like to give a huge shout out to Kayleigh McLachlan at the Glasgow office Kayleigh has been my property manager since before the pandemic and has dealt with all issues regarding my flat and or building in a timeous and very professional manner I ve been given answers to any queries promptly with the processes of any ensuing follow up procedures being explained and carried out Kayleigh has kept me informed along the way giving me the peace of mind that she is reliable and has flat owners interests at heart This was also the case within the limitation of the pandemic where queries were followed up either via email or by telephone I d just like to say a huge thanks for taking the time to sort out issues so professionally

Went above and beyond to help

Both Carolanne and Karen in the sales team went above and beyond to help me out after I stupidly forgot to arranging the factor letter for a sale They didn t have to help as it was well outwith their timescales but I had the information I needed in less than an hour Can t thank them enough

New Property Manager

Our new Property Manager Rachel has been beyond helpful She is very personable and seems to genuinely care about the issues at our property She has sorted out repair works to our roof that we have been conplaining about for a long time We hope she lasts