Just-eat Reviews

Order Food Delivery & Takeaway from Local Restaurants | Just Eat

just-eat.ie
3.52
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.52 out of 5 by 135 Happy Customers

40.7%
14.8%
14.8%
14.8%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

drivers are very polite and get

Helpful efficient I had an item missing from my order I contacted the team at Just Eat and they resolved it with no issue
S

Food just get better and better

Great service
D

Great service but v little choice of

Lovely drivers are very polite and get here on time taking great care with your orders and loving their job and respecting just eat
T

Happy customer

Great service but v little choice of restaurants that use this company in my area We are living outside of town so most restaurants don t deliver that far out
P

Service

Just eat are brilliant so many places to order from Only one thing I find delivery can be pricy with delivery but when some places do free delivery it s great If there s a problem just eat do their best to solve the issue Customer service
C

Always a great straightforward service

Service food quality and taste
R

Late and cold - unsafe to eat

My order was made at 7 04 and arrived to my door at 7 59 It was freezing cold when it arrived We rang just eat and was told we could only get 50 refund credit to our just eat account under their new policy that was changed last month of which I don t see anywhere on their website We could get no further information on this policy other than that it was the policy I was very disappointed with this lack of information and the overall experience
N

Bad service

My first day on the app The driver arrived at the gate but told me to my face he couldn t hand me the order The reason The app picked up a location that wasn t close enough to my actual location Seems the app picked up the other side of the building and he was saying it wasn t allowing him to deliver So I had to watch him turn around with my order and take it back When I checked the app reviews it was full of one star ratings from other unhappy customers who d also had ridiculous and frustrating experiences with them
J

Never received the food

Never received the food Somehow my order was placed with the wrong address even though I have the correct address on my account The driver never tried to contact me and went to the wrong address I was then contacted by customer service and gave them the correct address but the driver still didn t deliver Marked the order as delivered but didn t give it to neither our neighbor or us Customer service is absolutely atrocious I had to argue with them for 20 minutes to get the refund They don t know why there s the wrong address on the order why the driver didn t call where the food was delivered Will never order with them again
S

Don t bother use deliveroo uber eats

Don t bother give your money to alternatives Last three times we ve ordered it s been wrong address or 2 hours late Wrong address in 2024 and when the app asks you to drop a pin on your location also absolute BS Refund takes 5-7 days and a meagre 5 euro compensation I deleted my account today without using the low credit and will gladly use deliveroo or uber eats in future I d recommend others do same they re standards and service delivery is unvelievably bad

About Just-eat

Order online from takeaways all over Ireland with Just Eat. User reviews, pay by cash or card, 45-60 mins take away food delivery. Order takeaway online now from Pizza to Chinese from over 1400 restaurants!

United States

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