Just-eat Reviews

Order Food Delivery & Takeaway from Local Restaurants | Just Eat

just-eat.ie
3.52
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.52 out of 5 by 135 Happy Customers

40.7%
14.8%
14.8%
14.8%
14.8%
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K

Misleading reviews

The star ratings for takeaways are very misleading When reviewing it asks for two ratings one for the food and the other for delivery time These are weighted the same so if the food you ordered is bad but you got it quickly you are essentially tricked into giving the place a three star or higher rating misleading other customers
C

Ordered using Just eat for McDonalds

Ordered using Just eat for McDonalds and missing items get onto just eat and do nothing about it offer a small refund in credit when the delivery and service fees are more that the refund DONT USE THESE ANYMORE I DEMANDED MONEY BACK ONTO CARD AND NOT CREDIT AND CLOSE MY ACCOUNT -ALSO SHIELA IN CUSTOMER SERVICE IS TERRIBLE
G

They work for the restaurants not the customer

I stopped ordering from Just Eat because I got sick of finding my inbox stuffed with useless discounts midweek places I don t order from I appreciate they re trying to drum up business on quiet days and promote their less popular clients - but the customers know what they want to eat and when
K

When are you going to address the

When are you going to address the problem of your drivers in the city centre Dublin selling ordered to drug dealers for grass 3 orders this month sold on me
S

Missing items

Missing itemsOther items squashed Missing sauceDelivery cold
B

Order never arrive

Order from Just eat shop on 10 11 24 for 12 boxes of carrier bag until today 04 01 25 still Has not received tried email no response tried texting the sales consultant he said the bags are being sent from Poland to Ireland If you are serious about selling the carrier bag Please at lease improve the delivery service If the customer order food and not receive You immediately refund back on behalf of the partner but on your shop you just ignore the email
R

Just eat

Just eat you are charging us a f ing euro to help out with you t being a better site First you have restaurants that don t explain what you get or what you don t get just more money hungry fools that claim a charge to better the site lies it s for your pocket shame on you fools
S

What s the point

Visited Dublin for the weekend They partially refunded 18 to my account Then decided to tell me when I go back to the UK that I can t use it or transfer it to my uk just eat account Absolute joke
R

The live chat is horrendous

The live chat is horrendous Aloknath Rathod literally spent half an hour sending auto message apologies instead of actually saying anything to do with my issue He took 10 minutes between responses but if I didn t respond in 20 seconds he would say you haven t responded in a while I ll close the chat and I d have to open a new chat again The only messages that weren t auto message apologies were very broken English that was completely irrelevant Who is hiring these people to work in customer service My cat would do a better job
W

I plaiced an order last week with

I plaiced an order last week with Freda s takeaway in limerick They took the order and ten minutes later I got a text saying that the order was cancelled Can you please tell me why the order was cancelled after 10 minutes That never happened to me before i am thinking of not ordering from Freda s anymore

About Just-eat

Order online from takeaways all over Ireland with Just Eat. User reviews, pay by cash or card, 45-60 mins take away food delivery. Order takeaway online now from Pizza to Chinese from over 1400 restaurants!

United States

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