


Based on authentic user experiences
NEVER Again
6735 reviews
N/A
1 year ago
SCAM ALERT
SCAM DO NOT BUY FROM THEM I ordered a personalized mug for my Husband on December 16 2020 I was so excited to find it that I did not research the website before I purchased it Now I ve lost 40 My order shows as processing with no updates yet the money came out of my account on the day I ordered I ve emailed no response and called the company phone is disconnected to no avail I am going to dispute this and get my refund somehow DO NOT BUY FROM THEM
Michelle Senese
6735 reviews
N/A
1 year ago
FAKE COMPANY
DO NOT PURCHASE FROM THEM Complete and utter scam Ordered a mug in December - the business took my money and never shipped my order I have called multiple times but the phone line is disconnected and no one responds to emails Will be reporting to the BBB
Ron
6735 reviews
N/A
1 year ago
Thieves Plain and simple
Looked like a solid company until they get your money Then they disappear Ordered a mug a while back Shipping stated 3-7 business days Well past that time frame Still nothing and no response Crooks scammers thieves
Lanona Trent
6735 reviews
N/A
1 year ago
Same as everyone else s complaint
Same as everyone else s complaint Never received Mug and never got a response for refund Trying to get refunded from PayPal as we speak DO NOT ORDER FROM THEM
camille
6735 reviews
N/A
1 year ago
NO CUSTOMER SERVICE EXISTS
NO CUSTOMER SERVICE EXISTS I ordered the same item twice by accident and was within the cancellation time frame and when I tried to contact their customer service and PAYPAL I received no responses after phone calls and emails that I finally went to my bank to file a claim dispute So today a month later they sent my items which I cancelled within a minute of ordering them which through their company I was well within the cancellation time frame and now I am stuck with items that cost 60 and there seems to be nothing I can do about it They are not AMAZON so if you don t like your item when you receive it from this company or you try to cancel the item 30 seconds after accidentally clicking the wrong key you re stuck BEWARE I wish I had read the reviews first MY FAULT I am staying only with AMAZON from now on
Vanessa
6735 reviews
N/A
1 year ago
TERRIBLE EXPERIENCE
TERRIBLE EXPERIENCE I CANCELLED MY ORDER WITHIN 24 HR AS IT STATES ON THEIR COMPANY WEBSITE AND THEY WOULDN T REFUND MY MONEY AND SAID THAT I HAD TO PROCEED WITH MY ORDER I NEVER RECEIVED MY ITEM OR REFUND BUYER BEWARE
Ricardo Fierro
6735 reviews
N/A
1 year ago
Order
I made an order since april 8 and haven t received anything since Tried to track it but is shows processing tried contacting them but their website wont allow you to send a email This website kitchen decor is a scam do not purchase anything from there Please dont make the mistake i made
Janelis R
6735 reviews
N/A
1 year ago
DO NOT PURCHASE FROM THIS SITE
DO NOT PURCHASE FROM THIS SITE I purchased a MUG on 10 3 20 fast forward to today 11 3 2020 three emails sent and no reply about a refund I have contacted PayPal in regards to this since the seller will not answer any of my emails about a refund and their website contact us tab has been down since the very first time I tried to reach out to them about this order This is just plain bad customer service I will never purchase anything from them EVER I knew something was up after purchasing the item and never receiving any kind of shipping confirmation
Diane
6735 reviews
N/A
1 year ago
Poor customer service thinking of canceling my order-updated
Update 12 31-finally received my mug but no info about delay Still online says processing FYI I placed an order online a week ago for a mug said 3-7 days shipping Online says order status as processing I have emailed twice no answer I realize there are shipping delays but to not even know if it has left the warehouse though the payment was made via PayPal I thought I had done my research online for reviews but evidently not per this page Very frustrating Now 10 days after placing order and still nothing scam DON T USE THEM
Janie Garcia
6735 reviews
N/A
1 year ago
WARNING Do not buy from this business
Kitchen Decor Shop has a set of mugs advertised on their web site There is a picture of a SET of mugs that coordinate with one another AND the title says SET I purchased 2 separate orders 1 order was for 2 SETS yet they sent me 2 mugs I should have received 4 The second order was for 1 SET yet they sent me 1 mug when I should have received 2 They are falsely advertising and cheating people out of their money I will be reporting them to their local authorities as well as my own local authorities and I will stop at nothing to make sure they don t continue doing this to more and more people