Legoland Reviews

Why are the reviews for this so bad

Given we d read dozens of horrendous reviews before our trip to LEGOLAND yesterday 6 8 we were really expecting the worst so its a delightful surprise to say what a fantastic day it was The park was entertaining lively clean and the rides were very suitable for our 5 year old Walking around is easy and the configuration means you can reach any areas in good time The five of us had a great day and all of the attractions added something to the visit I think it s important to highlight the difference it will make to your day if you don t have reserve and ride though Our little one couldn t face the prospect of one 30 minute queue and we were desperate to try and make the experience a positive one I paid for x 3 reserve and ride ultimates at 95 each and without it this review would definitely be different Near instant access to most rides meant he was constantly engaged and excited all day I can t stress the difference this makes to your day at LEGOLAND I know it s expensive but if you re expecting to enjoy the day in the standard line just be prepared for your children to be stressed and unhappy for long periods This might be a tough one for all us parents to swallow but my wife and I discussed it and the extra money although painful actually made it worthwhile We thought faculties and attractions for unders 10 s were ideal Any older and it might become a challenge to find a lot of excitement but still the atmosphere and park layout mean its fun A definite tip that will work - make dad carry a rucksack with decent food and drink in there We went to M and S beforehand and had plenty of good stuff on hand throughout the day as opposed to risking park food which is always iffy and costly

loved it and great fun

Why are the reviews for this so bad Great day out as expected

Legoland windsor

Legoland windsor is a great place food is great staff are great great times We love legoland

Good

Good day out for everyone

Absolutely love Legoland

Absolutely love Legoland I have an autistic child and they always go above and beyond with her If anyone sees us struggling they help and always positive Yes it is steep in price but if you have 2 for 1 or the sun saver vouchers it is a really good day out for a family As I have an autistic child I will only prebook as the entry queues can be quite long if you have to pay on the gate whereas if you prebook you stroll in no wait whatsoever The only criticism I have for Legoland is their website on mobile - really annoying to use as it takes an age to book tickets on Samsung S9 but I usually get round this using a desktop instead And sometimes it can get overcrowded at peak times as they let too many people in please don t let that be the case this weekend Keep up the good work Legoland

Great day - ignore the negative reviews

Spent yesterday here great park for our 5 year old lots to do and the staff were very friendly We had to queue in the rain but what do you expect that s not Legolands fault is it The rides were perfect for the age group and we all really enjoyed the Fire academy The staff really do go above and beyond to make your day better with friendly and helpful advice they are strong at building report too I d recommend this place to anyone with children from 3-14 For those that have posted bad reviews from experience you either do this because you ve messed up and need someone to blame or you ve gone on a busy day If you want an honest review read this one go to Legoland and just watch the magic in your young ones eye Put aside your own day and think about theirs

A thoroughly great time at Legoland

We had a great time at Legoland The setting is wonderful in rolling hills and trees with Windsor castle in the background There s lots to see and do and most importantly our 5 year old loved every second of our day there All the other children and adults were enjoying themselves too there was a great atmosphere The staff were all very helpful We went on a weekday and the queues were very short most were 5 minutes or less And with the Lego app you can tell where the queues are The park is organised as best as can be to be covid-safe with lots of hand sanitiser stations and reminders to socially distances Of course not everyone is careful but it s like that everywhere Overall it was a fantastic day and great value too with online advance booking

Every aspect was amazing

Although weve visited the park many times this was our first stay at the park hotel the castle hotel My 9yr old loved his stay as did I Everywhere you turn there is something for the kids to do Theres a treasure hunt for the kids in the hotel room which rewards with a bag of goodies Theres ps4s in the room ours didnt work but that s ok as there was plenty of lego to play with and films to watch Staff were extremely helpful and couldn t do enough for us Food was really good much better than I expected And plenty of options We went during the week so there were no ques to contend with no wait times It was just fabulous and my son loved every minute of it Yes its pricey but no more so than any other theme park

Have to give 5 to GEORGIA customer service co ordinater

I have to write this review and give 5 not for the experience we had but for this lady GEORGIA in customer service co ordinate Due to unforeseen circumstances our experience was awful This lady put up with my anger upset frustration and never tried to pass me and my problem to another person or department She emailed me promptly kept me up to date She solved all my problems to get me a refund and more She went far and beyond the care of duty which I felt she genuinely cared What a shame that not everyone has a GEORGIA in there company I am going to phone LEGOLAND head office as I feel that just leaving a review Trustpilot is not enough to show my gratitude for not only resolving the problem but for being such a nice person She is a credit to LEGOLAND