Lidl Reviews

Beggars outside make shopping a nightmare when on a tight budget Beggar outside lidle greenhills said he only pesters people for his drink and cigarette money It s well for him Makes a visit here very uncomfortable

If I could give 0 stars I would Today a staff member sped through the aisles with a large pallet Slamming into the basket my 7 year old was luckily pushing in front of her Completely ignored my daughter abruptly said sorry I didn t see her and sped off I was also pushing my 3 month old in the buggy whom could have been hit and was a bit shaken up by the whole thing I wasn t happy with how it was handled and felt I should talk to the manager before I left Low and behold the woman that hit her was the manager Still didn t adress my daughter didn t ask if she was okay and was too busy to show any humanity or concern I would have been happy with some sign of being sorry and a simple apology to my daughter but she didn t give two shits Will not be returning

If I could choose no star I would Got my Christmas turkey opened it today Xmas eve to cook and it was gone off Date was 27th December Rang customer service and asked if I could change it for a new one they said I would have to buy a new one And then sent me 25 money off voucher with my next shop which did not cover the price of the original turkey I don t shop in Lidl just got the turkey so voucher is useless to me Really bad service

I bought a toaster with a three year warranty in january 2024 It crashed flashing light etc in October I returned to two local shops got wrong information Eventually told to contact Customer service They told me I would be contacted within fourteen days I am now two weeks without this item and still waiting This service is a disgrace I will be contacting consumer rights if its not resolved very soon

Disappointing Customer Service at Lidl in Shackleton Adamstown I recently visited Lidl in Shelkton to return a faulty children s garment a hoodie for a 10-year-old boy that was poorly stitched My son noticed the issue when he tried it on as the garment appeared to be improperly made Unfortunately the staff member Adrian refused to issue a refund claiming there was nothing wrong with the item However it is impossible to judge the fit and stitching without actually trying the garment on which Adrian did not allow The item is brand new with tags still attached and was returned in its original packaging Adrian s attitude was dismissive and unhelpful He kept consulting a colleague and both of them were observing me in a way that made me feel uncomfortable His approach was unprofessional and lacked empathy for a genuine customer concern I am disappointed with the level of service I received and would appreciate better handling of such situations in the future

Terrible and disrespectful customer service Ennis store staff highly racist and never hide it Complained to the Lidl management they did nothing Lidl lack positive behaviour integration and don t understand diversity A terrible staff and organisation

Bought a Delux Lidl Turkey crown for 28 euro for Christmas It was like cutting leather it was so tough Got on to Customer care today but they said they can t help me as I no longer have the packaging it came in Very disappointed who has their turkey packaging 3 days after Christmas especially when the bins were emptied today

My local store in Churchfield in Cork is super I foolishly bought a gift card online from there head office and sent them 500 euro two weeks before Christmas Despite emailing many times I cannot get answers and have sent them proof money is in there account They have an Ai bot to answer your questions on Whattsapp Hopeless customer service wont buy there gift cards again Now left with nothing a few days before Christmas

After being a customer for past 8 years Very unhappy a extremely bad service by manager Peter in Talbot Street and cash desk girl I waa very sick never asked a favor Requested fellow customer is that ok I can go forward They refused to bill me Peter told me to go to tesco security came and told me take it easy Very upset

Staff need training in customer care skills I was in the lidl retail park in drogheda Putting my groceries on the belt There was a woman in front of me with no groceries She was waiting for her partner to give her the basket of groceries which he kicked up past me Hight of bad manners The worst part was when I asked the shop assistant what s going on and she shouted at me this woman is first It s the way she shouted it Never came across the like of it How do these people get employed in these places I feel perhaps management need to do a refresher course on customer care skills and seek out the right people to work in lidl for a start It seems Every other super market in Ireland value their customers but not lidl