Property Consultants in Bristol, Bath and the South West | Maggs and Allen
Based on authentic user experiences
Stacey Downton
6735 reviews
N/A
10 months ago
Major Defects Survey didn t pick up leaking roof
I used Maggs and Allen to have a survey conducted on a property I m in the process of buying Georgia was very professional and helpful and booked me in at short notice She recommended products based on her understanding of the property and my needs and I went ahead with a Major Defects Survey Scott conducted my survey and was available very promptly after it was issued to answer any questions I had He was very professional patient with the number of questions I was asking and provided advice and support based on his experience He explained his reasoning behind his comments when I queried them and even went the extra mile offering to review additional documents if I was able to obtain any Alas there were no documents available from my seller but Scott was still happy to give me his time and answer my never-ending queries thoroughly and with wisdom Thank you so much for your help Post-purchase update my roof was found to be leaking and after returning to the property to inspect Scott agreed he missed this in his survey He apologised without reserve and explained they have liability for this sort of thing He said he d go back to his office and will respond to my complaint I received a formal response to my complaint a few days before Christmas claiming that everything was in my survey After having my fill of solicitors after the conveyancing and reading sad stories about how the government s independent surveyor adjudication service had proved to be inadequate for others and taking into consideration that Maggs and Allen have more money than I do I decided legal dispute resolution wasn t an avenue to be explored I m left with a survey that I can t trust money down for the survey and money down for the unanticipated costs I need to outlay to get my roof fixed and buckets aplenty If you want a surveyor that will do a decent job and take responsibility if they re found to be at fault don t go to Maggs and Allen
James Wilde
6735 reviews
N/A
10 months ago
Extremely rude and unprofessional
I called their office on the phone to enquire about some surveying work Surveyor was extremely rude and dismissive made disparaging comments in relation to my property such as you won t find a surveyor who will do this work for you I was amazed by his unprofessionalism as not only was this disrespectful but it was untrue
David
6735 reviews
N/A
10 months ago
An Upsetting Encounter
Our experience with the leading surveyor at this company was distressing Whilst in our loft he cracked our kitchen ceiling below When I pointed out to him what he had happened he made no comment and walked away When I emailed him he refused to put right the damage in any way and his arrogant attitude to me was upsetting When we allow these people into our homes they should have respect for us and none was shown here Unfortunately I had to put one star as really none were deserved by this person who lacked professionalism when dealing with someone who simply wanted some understanding after an unfortunate mishap which could have been discussed in a decent manner
Awful
6735 reviews
N/A
10 months ago
Awful
Awful What has happened to this company None of the staff I spoke to had any clue about lettings yet they claim on their website to be regulated members of the association of lettings agents Shocked to be then told by staff that there was no actual members working at maggs and Allen any longer Nobody in management would take my call and I assume they have call display as wouldn t take my calls until I withheld my phone number My late father used to know the actual owner of the company Peter Maggs and spoke highly of them Cleary things have changed for the worse and I would definitely not recommend anyone use them Absolutely disappointing
Jorawar Singh
6735 reviews
N/A
10 months ago
i am very disappointing with maggs and
i am very disappointing with maggs and Allen i made a complaint about a bidding price nothing has happen just ignored my complaint taking bids privately
Annabelle
6735 reviews
N/A
10 months ago
Georgian Building Survey
Maggs Allen surveyed a Grade II listed Georgian residential building at my request and I couldn t be more satisfied with their report Thorough explained in lay terms and had great recommendations of steps to go through before exchanging on the property They also called to follow up to explain anything I needed clarifying and to provide some honest impartial advice I would highly recommend them and use them again in a heartbeat
Toby chaloner
6735 reviews
N/A
10 months ago
Five star review for a five star
Five star review for a five star survey Refreshing to have a building survey that is full of meat and little legal stuff Attention to detail was excellent and enabled me to confidently make informed decisions Am using them again
mrs p hellin
6735 reviews
N/A
10 months ago
1st class service from Rob and all the team
Thank you Rob and all the team of Maggs and Allen for your professional experience in selling our property under Auction I didn t realise it would be so simple and stress free Property was on Maggs and Allen s website in January and transaction was complete at the end of April Would not hesitate to recommend you Thank you
Morag Wilson
6735 reviews
N/A
10 months ago
Highly recommend
We recently sold our property in Henleaze through Maggs Allen and the experience was absolutely fantastic from start to finish The team displayed a high level of professionalism attentiveness and genuine friendliness throughout the entire process making what is often a stressful time both smooth and enjoyable From our first interaction we felt confident we were in good hands Gareth came to value the property and impressed us with his knowledge of the market and his understanding of our specific needs He took the time to carefully assess our home provide an accurate valuation and explain the process in detail leaving no question unanswered This initial meeting set the tone for what would be a seamless experience Once the property was listed Gareth and the team kept us fully informed with regular updates on viewings and provided valuable feedback from potential buyers We truly appreciated how transparent and communicative they were as it helped us stay connected and reassured that things were moving in the right direction Their dedication to finding the right buyer was clear and we felt supported at every step Incredibly Maggs Allen managed to secure an offer over the asking price exceeding our expectations We couldn t have asked for a better outcome and this achievement reflects their excellent understanding of the market and commitment to getting the best results for their clients Throughout the negotiation and closing stages Gareth and the team remained friendly approachable and fully engaged ensuring a smooth path to completion We are beyond grateful for the superb service we received from Maggs Allen and would highly recommend them to anyone looking to sell their property Their combination of market knowledge client care and negotiation skills made all the difference and we re thrilled with the results Thank you Gareth and the entire Maggs Allen team
