AI Review Summary
Based on 107 reviews
The majority of reviews for Martyn Gerrard are highly positive, praising professionalism, communication, and successful property transactions. A smaller number of reviews report very poor experiences, citing issues with communication, unresponsiveness, and problematic tenancy management. Overall, the service is described as efficient, reliable, and stress-free by satisfied customers, though some report significant dissatisfaction.
What customers love
- Professional and reliable
- Fast and efficient service
- Great communication
- Helpful and supportive staff
- Successful property sales
Common concerns
- Poor communication
- Unresponsive management
- Rent collection issues
- Late viewings
- Disorganized service
Last updated 2 hours ago
J
James
I recently purchased my first flat with Martyn Gerrard Maria and the team were so helpful guiding me through the process and answering all of my questions They made it a much easier and less stressful time and can t thank Maria enough for her help
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Cat
Helpful staff
I ve rented my flat through Martyn Gerrard for many years including during some more challenging tenancy periods The team at Martyn Gerrard are very helpful particularly Tyler who I ve worked closely with over that time
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Brian Parnell
Anthony and Adriano were both a
Anthony and Adriano were both a pleasure to work with They approached the selling of our property with diligence and persistence keeping us informed of progress of the sale and liaising with our solicitor as needed They also liaised with the agent of the property were are buying so that dates etc were coordinated Pleased with the outcome
M
Mark Collins
Jatin and Zlat were excellent
Jatin and Zlat were excellent They were proactive diligent responsive and focussed They knew what type of buyer would be attracted to our property and focussed attention on those They gathered interest from all surrounding MG branches organising numerous viewings in the first two weeks They successfully helped us negotiate a great deal with our eventual buyers attaining an agreed price above the initial valuation Great work Thank you
I
Isabel Hale
Smooth as anything
Smooth as anything Selling a property can be extremely stressful but thanks to Shuhan and other MG team members the process was almost seamless Giving great advice and taking into account all my comments With helpful nudges Which I needed along the way A am very grateful to Shuhan and would highly recommend
E
Em Bar
Shoutout to Lynsey
Special thanks to Lynsey who is really amazing from start to finish From viewing the property up to the end she s always ready to clarify and guide me throughout
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Rahmat
Great Experience
Working with MG was exceptional from the start The experience was seamless the manager Bruvish was particularly understanding of my circumstances and very professional He took full ownership and responsibility for the entire sales process Actively following up with all interested parties to ensure the sale was completed promptly he kept me informed at every stage I ll wholeheartedly recommend Martyn Gerard for anyone looking to sell their property The best estate agent I ve experienced in a long time Thank You
H
Harry
I enlisted Martyn Gerard for the sale
I enlisted Martyn Gerard for the sale of my flat - they have been outstanding in communication and finding a buyer for me Would strongly recommend - particularly Zac of the Winchmore Hill branche who has been essential in the selling of my properly
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Joe Kalloushi
Excellent service
Daniel Harris was brilliant from start to finish constantly keeping me updated and achieved an offer above asking The whole process was quick and seamless After having a terrible experience with another estate agent I was really impressed with the service I received from Martyn Gerrard
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James C
Excellent service
Maria Annie Tom and Tyrel all contributed to a smooth efficient diligent and committed operation on my flat sale Maria in particular as lead was stellar in keeping me informed and acting as a trusted counsel on the sale and its progress over each hurdle All much appreciated Highly recommended