AI Review Summary
Based on 107 reviews
The majority of reviews for Martyn Gerrard are highly positive, praising professionalism, communication, and successful property transactions. A smaller number of reviews report very poor experiences, citing issues with communication, unresponsiveness, and problematic tenancy management. Overall, the service is described as efficient, reliable, and stress-free by satisfied customers, though some report significant dissatisfaction.
What customers love
- Professional and reliable
- Fast and efficient service
- Great communication
- Helpful and supportive staff
- Successful property sales
Common concerns
- Poor communication
- Unresponsive management
- Rent collection issues
- Late viewings
- Disorganized service
Last updated 2 hours ago
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Nicole Jesuthasan
I have been using Martyn Gerrard in Southgate for 6 years now with Jess being my key contact She was always been very friendly helpful and efficient
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Anna-Marie Snow
Being new to the area it was quite
Being new to the area it was quite daunting to be looking for a new place to live - but thankfully Martin Gerrard and in particular Erhan Okay - we re on hand to assist I ended up finding a lovely studio flat in High Barnet Perfect
L
Louise Edwards
Lovely team
Lovely team Always friendly and extremely helpful My sale has not been straight forward but both Jay and David have supported me throughout the process with good grace and humour Appreciated
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I B S
Great Service
Emily Steer was very cordial throughout and quite patient in understanding our anxiety and needs as a 1st time buyer She also arranged multiple visits for us and managed her calendar to suit our requirements Thanks to you Emily -
J
Jenkins family
Well done North Finchley Branch
We used Martyn Gerrard for the sale of a family home and were so happy with the service we used them again for the sale of another family property Craig s advice and reassurance was much appreciated in both cases Arzu from the North Finchley branch was friendly proactive and always kept us up to date with how the sale was progressing This led to a successful sale despite the turbulent state of the housing market Great service highly recommended
H
Helena Neophytou
Thank you Afina Shalos
Thank you Afina ShalosA professional team at Winchmore Hill who continue their best efforts in the sale of my property My thanks to Afina Shalos who is is always prompt in her responses to emails and telephone calls and keeping me updated Afina is consistently polite and helpful I wouldn t hesitate to recommend
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CIB
We have let our properties through Martyn Gerrard for nearly 20 years
We have let our properties through Martyn Gerrard for nearly 20 years Anthony Spittle Area Lettings Manager has excellent knowledge of the market and has always provided good advice Zoe Sophocles has always managed our renewals without a hitch Very satisfied
C
Clientseven
Professional and action issues asap
Professional and action issues asap Gabriela Bachulska and the team are attentive and wonderful
M
Miss Mansi
while selling and purchasing with
while selling and purchasing with Martyn Gerrard I was dealing with Bruvis Jamie they were so friendly and very helpful They reassured me and helped me when ever i needed along the way Thank you
K
K Singer
Dealing with Afina was a joy
House buying and selling is always stressful but the experience was made so much nicer thanks to dealing with Afina She was so giving with her time and was always available to ask questions On the times Afina wasn t there I dealt with other team members but I didn t warm to their manner in the same way as Afina Thank you for making the last 8 months of rollercoaster slightly more bearable and thankyou for you support Katie