Matalan Reviews

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matalan.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
E

Quick online service

Quick online service good quality products Returns policy is confusing if products bought are from a third party - online message is it can t be returned Live chat when available very helpful
E

I didn t order a small in an item I

I didn t order a small in an item I received it was large so now I have to go fifty miles away to the shop to exchange Not happy about it Also I ordered one navy one black and a grey X-Large joggers and I got two black and a navy Please can the warehouse take more care with orders I don t usually have this problem Many thanks
M

Clothes are getting better here

Clothes are getting better here - better styles and better quality Stores could be better organised but generally good
M

Easy online ordering and collection

The pyjama set was just like my earlier order in terms of material and quality and very good value Online ordering and collection was easy and the shop staff were polite helpful and welcoming when using click collect
D

Wrong order was sent

Wrong order was sent but quickly rectified by live chat to my satisfaction Friendly and knowledgeable person The gap between messages was a little long but he was probs helping more than one person at a time
S

Delivered earlier than stated

Delivered earlier than stated Good packaging and plenty of communication A little concerned as I bought something from Blue Vanilla and had to send it back directly to them I have yet to receive my refund - it s been 5 working days now Would rather be able to return to Matalan as that is the website I purchased from
T

Great value and great quality wallpaper

Brilliant wallpaper great value and quality Couldn t find grey tartan wallpaper in any of the big DIY stores then saw matalan home had exactly what I wanted When it arrived I was so pleased Now it is hung I am ecstatic It looks amazing Love it and highly recommend matalan wallpaper
R

The variety of clothing available was

The variety of clothing available was great However getting served on the till was a faff and the cashier sent us back round to the long queue twice as she said I could use my blue light discount when it actually went against the offer She said the manager would authorise it and yet when we got to the cashier she said we couldn t
W

Good easy to navigate website

Good easy to navigate website Good quality clothing Good prices Sizing can be a bit hit and miss Quite often the children s clothing comes up smaller than expected But overall good shopping experience
S

Easy to buy online and have delivered

Easy to buy online and have delivered by EVRI in a well packed package Great value especially at offer times Terrific that you now supply Men s short leg in 30 inch hence my recent purchases The trouble is it can be out of stock due to popularity with an option to email the customer but no idea how long this normally takes at least an average wait time shown would help can I suggest

About Matalan

Matalan is your local great value family retailer. Shop online and get Real Life Ready with the latest seasonal looks for Women, Men and kids, plus a huge range of homeware.

United States

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