Matalan Reviews

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matalan.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers generally report a positive experience with Matalan, highlighting fast delivery, good product quality, and helpful staff. Many reviews praise the ease of online ordering, quick dispatch, and affordable prices. However, some negative experiences are noted, primarily related to delivery issues, wrong items sent, and poor customer service in specific cases. A few concerns about product fit and sizing accuracy are also mentioned.

What customers love
  • Good product quality
  • Easy online ordering
  • Affordable prices
Common concerns
  • Wrong items sent
  • Sizing inaccuracies
  • Return process difficult

Last updated 3 months ago

L

Delivery was very quick

Delivery was very quick so easy to just order stuff and have it delivered
D

Item easy easy to find as I had

Item easy easy to find as I had purchased the only one in the shop Had the parcel delivered to shop and the staff were very helpful and friendly
M

Kept informed

Kept informed speedy service and very helpful staff during collection and returning one of the items
A

The item arrived earlier than expected

The item arrived earlier than expected Very good service as usual from Matalan
M

Good quality clothes and home wares at

Good quality clothes and home wares at affordable prices and easy no quibble returns
M

Good value for money

Staff are very friendly and products are value for money Good choice of children s clothes especially girls and some lovely home garden products to choose from
M

Excellent

Ordered and received within 2 days Great quality and excellent value for money
M

Easy to order on line

Easy to order on line Get you informed with order is ready to collect Prompt refunds given
J

Quick and easy

Was great and easy to shop online The order arrived quickly The delivery person was polite too A good experience
C

Great products at a reasonable price

Great products at a reasonable price Delivery was a couple of days after the order Pleased with how smoothly the process was

About Matalan

Matalan is your local great value family retailer. Shop online and get Real Life Ready with the latest seasonal looks for Women, Men and kids, plus a huge range of homeware.

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