Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

L

Christine Rowlands Weymouth Dorset

Christine manager in Weymouth Dorset have my school pupils a tour and discussed job experience and possible applications to my 6th formers She went above and beyond to accommodate our class She also demonstrated every station and her vast knowledge and passion was poured into our pupils I can t thank her enough
Z

Hayden at the Haslett Avenue Crawley store

Just want to give a shout out to Hayden at the Haslett Avenue in Crawley West Sussex Honestly this gentleman went above and beyond when Just Eats totally mucked us about Such a lovely man and a huge credit to Mcdonalds He deserves a special mention from you guys
J

Kevin the legend

Food is mcdonalds so you know what youre getting Howver Kevin the older gentleman who works there was amazing with his way with my two year old A fine gentleman and a credit to the company West bound branch
N

McDonalds Holyhead Road

McDonalds Holyhead RoadThis review is for Cardi ONLY as she was really helpful and helped my husband with the trays to our table Despite the fact that the disgusting manager polish lady- red hair which is so horrible all the time with the staff and treat them as slaves shouts at them and is very disrespectful Disgusting lady She was lucky I wasn t there myself when she shouted at Cardi and was my husband Who gives her the right to treat the staff like rats Anyway well done Cardi for staying calm polite and helpful despite being shouted at by that nasty pice of s
D

Restaurant awful -customer service amazing

Had two bad experiences one after each other Order on all pick up and go home 1st for no bigmac burger with the bigmac meal Unhappy partner Contacted customer service great communication and was offered two free meals Go again few days after order the same as I always do My daughter had gerkins and Mustard in the cheeseburger happymeal When specific selected onions and tomato ketcup only So unhappy daughter But although skewen restaurants messed up customer service were great so hopefully they were sort staff out
G

Was at Linwood Paisley McDonalds snd

Was at Linwood Paisley McDonalds snd got the most helpful patient and knowledgable staff member to help and her name was Shanna She was so lovely and nothing was a bother while helping us order etc A credit to herself and to McDonalds for having her as a staff member Well done Shanna and thank you
T

I wanted to say a big thank you to the

I wanted to say a big thank you to the manager at Tibshelf Services in the UK My elderly parents stopped by for lunch earlier in the week my Dad has some health challenges and the manager was absolutely outstanding Its a tough line of work you re in thankless sometimes but I just wanted to say a big thank you to the staff especially the manager for taking such good care Keep up the great work and thanks again Tim
A

Aidan Braidwood gave great customer

Aidan Braidwood gave great customer service and kicked all the junkballs out so it was nice and peaceful
M

A wonderful experience

I visited the Friar Street branch in Reading and had a wonderful experience The service was so good from start to finish A lady named Rachal helped me navigate the ordering system and the food was delivered to my table within a minute of sitting down I was so impressed with all the helpful staff that I made it a point to ask for the manager and compliment him on his excellent team Mike Collins
C

Staff going above and beyond

Went to McDonald s at muxton telford Had my son and daughte with me my son is autistic Graham the staff member had a lovely conversation with my son and made my sons day as the staff member knew about space etc thankyou Graham for making my sons day as he never usually want to eat out with his high anxieties

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