


Meridian Personal Banking, Credit Cards, Mortgages | Meridian
Based on authentic user experiences
Paul B
6734 reviews
N/A
10 months ago
Meridian TOTALLY Incompetent In fact they take this word incompetent to a Whole New Level
This is an extremely Long Story but here the short version I ordered a replacement Credit Card 6 to 7 weeks ago Its been so long I cannot keep track I have actually ordered about 4 replacements over the past 5 weeks or so They keep messing up the orders I have no idea how Still haven t received a replacement If a miracle happens I might get a replacement after 2 Months Yes 2 Months I have had credit cards for 50 years now from other banking institutions and about 3 times I needed replacements Each and every time I received the replacement within 3 to 4 business days Meridian should lay off ALL of its employees and have maybe 10 competent phone in customer service people We would get a lot better SERVICE
Trust Warrior
6734 reviews
N/A
10 months ago
Worst Business Credit Card
I have been loyal to MCU for a long time set up my business account with them 5 years ago I haven t had any real issues other than exceptional holds 10 days even with cheques from other members Here s the BUT they have one of the worst credit cards on the market They charge an international exchange fee for every transaction That means if you purchase something online from a U S company you are charged a separate fee of 4 - 8 on top of the exchange rate I purchased a 280 item which I ended up returning they charged me 14 in fees I will not be using this card again and if the fees are reimbursed I ll be moving all my business I wouldn t have expected nickel and diming hidden fees from Ontario largest credit union Another beloved brand appears to be headed towards biting the dusk
Lisa Zicarelli
6734 reviews
N/A
10 months ago
Insulting Rude Unprofessional
Today I went to take a Letter of Employment so I called my manager she provided me with a letter with the information for a preapproval for a mortgage at Meridian Clarkson Jasper called it fraud how can that be fraud if I provided the letter from my manager Not only is Jasper insulting he s condacending ignorant unreasonable Instead of trying work with me he told me NEVER to go back again He also told me to buy a Condo I never asked him what to buy I never knew they offered Real Estate advice Jasper is very unrofessional as well as very rude ignorant who wants to go to Meridian anyway They obviously don t care about customer service
customer
6734 reviews
N/A
10 months ago
Stay clear I was interrogated today when wanting to open an account
I went into a Meridian branch today with the idea of opening an account Everything was going well until I mentioned that I was planning to transfer 3-400 000 to Mexico in a few years to buy a house there and retire This is when things changed and from all being pleasant I was submitted to an interrogation Why do you want to retire in Mexico Where in Mexico It is not safe there and you should retire in Canada instead I was flabbergasted It was really none of her business Unfortunately she had already taken a copy of my SIN and driver s license and after leaving the office to talk to her manager to discuss my supposedly very suspicious activity in the future she came back to inform me that for the time being I cannot have an account opened until further review Having said that I am grateful for how things panned out God forbid I would have actually been able to open an account with them today and entrusted them with my savings I wouldn t now put one lousy dollar in their establishment
Paul Cedar
6734 reviews
N/A
10 months ago
Meridian Warning - Qtrade
Twice in the past few years I have attempted to transfer cash from Qtrade to Meridian and both times it was a nightmare The most recent attempt has been going on for 3 months and I finally gave up today and will be transferring our families Qtrade assets to TD Waterhouse Warning if you have accounts with Meridian and their affiliate Qtrade institution if you move cash from a registered plan at Qtrade back over to Meridian registered account they will charge you This is not the case within a TD Bank and TD Waterhouse Now qtrade wants to charge for moving our accounts out of Qtrade which was a result of their poor service Win Win for Qtrade Lose Lose for the customer
Peter Hargraves
6734 reviews
N/A
10 months ago
Worst financial institution ever
After giving me the run around about why they froze my account I got an angry phone call today from someone who claimed to a senior manager All he could do was talk over the top of me and repeat dogmatically that he had the right to do what he had done without needing to explain I thought these people left their little-boy egos behind in the playground when they were six NEVER DO BUSINESS WITH THESE PEOPLE
Bart Hecht
6734 reviews
N/A
10 months ago
Worse customer service ever was told my
Worse customer service ever was told my assistant manager at branch to leave because it was 4 55 and they close at 5 she waved her hand in my face omg never been disrespected so bad in my entire life They need to get rid of some crackheads they have working for them honestly
Paul B
6734 reviews
N/A
10 months ago
Totally Revamp the Customer Service Objectives of Meridian
I have to chuckle at your statement on here Be Honest Helpful and Constructive Yes I will be Honest but how can you expect a paying customer Member to me helpful and constructive to a company that constantly practices the opposite The Senior Management of this company does not have any desire to operate at even a normal level They practice a 1 out of a 10 rating and have shown no desire to improve over the last 5 years or so We the members and share holders need to ALL let them know that how they operate in NOT ACCEPTABLE Lets all figure out how to do that
doug smith
6734 reviews
N/A
10 months ago
Worst bank
Worst bank They allow unauthorized transactions on their end and by other businesses I ve had money that I transfered transfered back without my knowledge or approval which is scary and happen more than once There s just too many incidents to put I would not bank with meridian at all if you want to loose control of your money then go ahead
Aeron Young
6734 reviews
N/A
10 months ago
Worst bank ever
This is the worst most outdated bank As of recently we can no longer walk in to use the bank machine in the foyer if the bank is closed They have a security guard there getting rid of customers and telling them to use the bank machine outside that doesn t work The worst customer service I ve ever seen at any bank along with a ton of other issues Basically what I m saying is do yourself a favour and go to ANY OTHER bank This one ALWAYS has issues Especially the Niagara Street Welland branch where every customer is a thief