Mypolicy Reviews

D

David Houghey-Miller

1 year ago

Employees are very helpful and

Employees are very helpful and wonderful to talk to over the phone And are patient towards customers if you need a minute to think

C

CM

1 year ago

Very nice people website app is not finished yet

Staff are nice and are able to answer questions quickly Longest I spent on the phone to get a question answered was 10 mins shortest was just over 4 The dashboard website app are not really finished yet sections are blanks and others have non-descriptive error notice messages e g In the buy more miles section there is only a noitce that you canot buy more miles with no reason there proabably is a reason its just not displayed to the user Not knowing how much top-up miles will cost from the dashboard is not great TLDR The dashboard is only useful to look at milage and driving score call them for everything else and they will be able to help

A

Anonymous

1 year ago

Staff were understanding of issues and

Staff were understanding of issues and helped to fix them

H

Haider

1 year ago

First time experience

Prices are very cheap for first time drivers and staff is very clear and helpful over the phone to process applications and answer queries The only downside is the app needs a lot of work doing as it feels unfinished

F

Fraser Benoit

1 year ago

The call staff were really helpful and helpful and friendly

The call staff were really helpful and friendly But all week I had a problem finding a car as some models of the car I was looking at had a 30cc bigger engine and I couldn t get insurance on the witch I find ridiculous

M

Mrs Stewart

1 year ago

The call handler was helpful

The call handler was helpful and patient The call was to renew an existing policy with no change of details but there was a lot of information to go through so the call was quite long It would be good if the renewal process was simpler

C

Caitlin

1 year ago

Didn t know a lot online as it didn t

Didn t know a lot online as it didn t say great call from worker helped my worries completely and am grateful for that

D

Danielle

1 year ago

Amazing service

Amazing service quick and easy process The only criticism is the one aspect of the black box with regards to the usage part how can you get experience in all driving aspects if you are marked down for short journeys long journeys and driving at night But think the speed and smoothness is completely fair

G

Geri

1 year ago

It was easy to set up and sort out

It was easy to set up and sort out Trying to phone to validate my policy was a little harder tried to call and was on hold for 35 minutes with no answer tried again the next day and answered straight away and got it sorted Other than that everything was good

H

Hannah Lupton

1 year ago

Friendly service clear what you are buying

Found this company via one of the comparison sites and as I d never heard of them I was a little unsure but the price and cover was affordable for my daughters first insurance and the reviews were positive Did everything online then followed up with a call as per their instructions to confirm all details were correct The lady we spoke to Kim was extremely clear and patient with my daughter and made sure she knew exactly what she had been sold and how the black box would work Only reason I haven t given a 5 is because we haven t finished the process yet so far I m impressed

Rated 3.56 out of 5 by 139 Happy Customers

Employees are very helpful and

Very nice people website app is not finished yet

Staff were understanding of issues and

First time experience

The call staff were really helpful and helpful and friendly

The call handler was helpful

Didn t know a lot online as it didn t

Amazing service

It was easy to set up and sort out

Friendly service clear what you are buying

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