Peacocks Reviews

Great value womens fashion, menswear and childrens clothing. Order online at Pea...

peacocks.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

Customers generally report positive experiences with Peacocks, highlighting excellent customer service, fast delivery, good product quality, and helpful staff. However, several recurring issues are noted, including problematic returns processes, delayed or missing deliveries, incorrect items sent, poor communication, and occasionally unhelpful in-store staff. The overall sentiment is favorable but tempered by operational frustrations.

What customers love
  • Great product quality
  • Good value for money
Common concerns
  • Complicated returns
  • Wrong items sent

Last updated 1 week ago

F

Very happy with my first online shop

Have just received my first online shop from Peacocks Very easy to order and received my order within 3 days Happy with everything I received and will definitely use them again
J

I think their clothes are good quality

I think their clothes are good quality for the price and also a bit different I ve bought some gorgeous tops from Peacocks lately and I ve always found they wash and wear well
M

I ve been going to the store in Shirley exceptional service

I ve been going to the store in Shirley for a while now I ve never been disappointed with the service from the staff Nothing is too much trouble they are always helpful polite and cheerful
L

Excellent range of items in Peacocks

Over the past few months I have been purchasing many items from Peacocks and I must say I am very impressed with their new range and quality I keep going back for more I bought 2 pairs of shorts yesterday 1 pairBlue and 1 pair pink Very pleased5 star Well done Peacocks keep bringing in the excellent products
A

Found what I needed so happy days

Went into my Eltham one first thing Saturday Randomly finding what I needed Lady with blonde hair gave me some info and advised me on the padding And then the lady who served me was really lovely Great customer service Think many have to remember we still have shops like this on doorstep
J

Was served by a very helpful young lady

Was served by a very helpful young lady on the till impeccable manners patience and sorted out my problem Lovely service Her name was IzzyAnd that was at the Fairham store Hampshire
N

Great Customer Service

Prompt delivery One of the items I ordered was a jumpsuit but it was missing the belt I emailed customer service and got a very quick response and within a few days a belt arrived through my letterbox Top notch customer service from Peacocks
E

Walthamstow Peacocks

Staff at Peacocks Walthamstow are brilliant Even remembering my name after a couple of visits I used click and collect which was delivered quickly each time Very impressed Quality of linen shift dress very good I ve bought three recently Very pleased this store remains open
R

Happy shopping at Frinton store

Went to Frinton store today where the staff Steph Gayner and Edith went the extra mile to help me Best shopping experience I have ever had Many thanks Rob
P

Canton Cardiff

Canton Cardiff Marie and Maria keyholder very friendly always helpful will go the extra mile They are vigilant and security minded Changing rooms clean I never want to shop anywhere else I have shopped here for fifty years

About Peacocks

Great value womens fashion, menswear and childrens clothing. Order online at Peacocks for all the latest fashions and styles now!

United States

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