Personalelectrictransport Reviews

When trying to get parts for my scooter i was questioned as if I was a criminal and receipts are demanded of proof of purchase I was merely trying to support my local scooter store and after spending 100 in store I was told I should have got my scooter from them even though they had none in stock and me spending 100 was not enough and I should go to where you bought it from for parts Not knowing I m part of a large scooter group who were willing to spend our good money with good people I would never advise anyone to go to these ungrateful and disrespectful people

I bought zero 10x mud guard which rattled off and got lost on day 2 Really good customer service would have dealt with the issue It s a 1 part to make and I would replace it for my customer and sent some bolts with it to make sure it does not fall off PET resells Chinese parts with appropriate quality Ironically I wanted to have Magura brakes installed by PET But they don t seem to add any value over things you can get from AlibabaUpdate Refund I did not ask for It arrived after I posted review Timing matters Yes I missed an email saying flap should not have fallen off had I installed it correctly and offering tyre hugger not a refund Shortly after I received another email asking for a review Having read latter email I assumed case is closed and left the review above For sake of clarity the fender flap does not match the shape of the fender It is mounted on the underside of the fender using adhesive This area is very uneven and is right where scooter wheel makes contact with the fender over bumps I would say that likelihood of mounting this flap correctly is very low Not least because correctness is undefined The flap came with no instruction and none present on the retailers web site Blaming customers for not following non-existent instructions and name calling is immature and unprofessional

I purchased an E-scooter for Christmas for my boys for 550 However I must say if it had not been for the very fact it was Christmas Eve and they had the perfect e-scooter I would have walked straight out their workshop Their customer service is Zero One of the workers were extremely dismissive and approached me as if I had no intention of buying anything and I was just there on Christmas Eve to time waste At one point the worker announced that myself and other customers waiting for their slow dismissive service that we should move out the way so he could get by A normal person would just have said excuse me please Please would have been a bonus for these lot I personally would not recommend anybody giving them a penny of their money They do not know how to speak to customers and clearly - because they provide a product that is in demand they feel entitled to speak to their customers anyhow A lot of the customers were young or English was not their first language so I feel that added to how they felt they could get away with speaking to their customers No one left their workshop with a smile on their face Everyone seemed to approach dealing with this company as if it was a duty - holding their nose and ignoring their rude tone and lack of interest in the customer or their personal needs Rather everyone left their workshop - Not with a happy face happy that they had purchased something that they wanted but with an acceptance that these people are rude if I want to buy an E scooter I have to accept this is how I m going to be spoken to and treated despite me spending my money there

I saw the bad reviews but I didn t believe them until it happened to me terrible customer service I purchased a 90 Onewheel Stand which arrived scratched and had dents across the bottom honestly it looked like a used display model I took photos of the scratch and dents and emailed them asking for a replacement - as it turned out I had the last one I wonder if it was a display model I was given anyway I was offered 15 to keep it or return it for a refund I opted to return it I paid 5 90 and got it posted back to them next day delivery along with a receipt for my postage cost that I emailed them Turns out they tried to pull a fast one and got a bit greedy and only refunded the item cost and not my postage - when I enquired if they had any intention to refund it they made many excuses including the following upon inspection it s not that bad and would happen down the line with use anyway so no postage refund indirectly admitting it was used Its normal and a wood product to which I sent photos back with circles around the literal scratches Your lucky we didn t deduct our shipping cost to you no idea which country Vlad is from but that s not how UK faulty items returns work Contact Future motion the manufacture in America about its damage it s not our fault we never even opened it so my sale contract was with them apparently even though I purchased from you Vlad Our max refund is 5 00 we can t do higher a potential haggle attempt to reduce what I paid finally we won t refund your postage our system can t do it as you paid postage yourself but have 5 90 store credit Guys - they literally stole my return postage cost and better yet re-listed the stand as new on the same day as receiving it So the next poor guy who buys a scratched stand will have to pay his return postage too Surely it s better to write it s scratched but these guys are chancers Keep it Vlad and keep your coupon Am lucky I didn t buy a more expensive item - I suggest getting your Onewheel and any accessories from Ride Glide and avoid PET

Bought my Atlas 4x4 and alot of Accessories shred lights pads etc sent in some gloves with a tear on the tip of the left thumb and they decide its crash damage like its possible to crash a eskate and stop urself on ur thumb Wont be ordering frum them again

I ordered in May When I ordered the page said it would be delivered in May But I am still waiting my e-scooter Currently on the product s page it will deliver in mid-August What a joke

I bought the vsett 9 I have had it 1 year now When it first arrived the tires wasn t fully pumped up and I didn t have any knowledge that they needed to be pumped up as I did feel them and they felt solid I rode it for the first time to get a flat tire Maybe it was my fault but this should be very clear PUMP YOUR TIRES UP FIRST aside from that I had no problems until recently My motor connection to the controller literally set on fire It didn t do much damage as it stopped working However it s unusable I have no idea why this happens as I didn t modify the scooter in anyway I spoke to someone at customer support fair play to them they said they would fix it if I take it to them I don t live close to the shop If I had the chance I would of never bought it if you live close the shop and are prepared for your scooter to set fire then I m sure you will be fine Only leaving this review to warn other people of what could happen I would like to note that like I said they said they would fix but that s going to london and waiting around all day for them to do this Atleast they said they would fix it if I take it to them Personally would stay away and find a different scooter

They are untrustworthy at best they up price depending on the colour of your skin I agreed a price on a repair and they decided to up that price go elsewhere unless you wish to be bumped out of money

Item arrived in time perfect But the item looks like its been used before had scratches all over it

Ordered knee pads for grandsons birthday one week before birthday it took 11 days for order to arrive to late for birthday I know this is because Royal Mail had strike daysHi just to add to review the knee pads for grandson are fine he is well pleased with them so will still look at your shop next time I want to buy something