G
G Funk
Good vibes here
Good vibes here The tyre is great just hope to be able to order more
Personalelectrictransport Reviews
Personal Electric Transport London UK s No 1 Micro-Mobility Shop
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AI Review Summary
Based on 99 reviews
Overall customer experience is predominantly positive, with many praising exceptional customer service that is friendly, knowledgeable, and often goes above and beyond. Delivery is frequently highlighted as very fast and reliable, with many orders arriving within days. The returns and support process receives mixed feedback, being excellent for some but problematic and unresponsive for others. Product quality is generally described as good, well-built, and as advertised, though there are notable instances of defective, damaged, or incorrectly shipped items. Overall satisfaction is high among the majority of 5-star reviewers who report great experiences. However, a significant minority report severe issues including non-delivery, dangerous product failures, and shockingly poor customer service. Communication is typically good but can be absent or dismissive in problem cases. The company is recommended for its service and speed by many, but also strongly advised against by those with negative experiences due to unmet promises and poor problem resolution.
What customers love
- High-quality and well-built products
Common concerns
- Defective, damaged, or used items received
Last updated 4 months ago
D
Dolly
Second day delivery
my experience was great as the sales team constantly kept in touch and were happy to assist me with any questions I had about my preorder despite issues that were out of their hands and as a token of appreciation they even threw in a freebie The company is excellent at after purchase support and continue to aid me with any problems I might face regarding my PEV Fully recommend purchasing from a trusted seller like this they often boast offers and deals and most importantly 2 year warranty which can be a life saver
K
Kristopher Wilson
Great advice and the correct spare
Great and relatively quick feedback from the seller regarding my question Delivery was fast and smooth Recommended
M
Mike D
Quick delivery correct part
Second day delivery
N
neil mitchell
Thank you I love my v10
Great advice and the correct spare parts arrived next day good diagnosis which fixed it good
I
Ina del Carril
Lynx
Quick delivery correct partWhat more can I say
C
casket boi
Top class service five star service
From start to finish the team at pet wer professional know what they are talking about happy to help when most received payment boot you out the door they went the extra mile adjusted my new scooter to better suited to my size im a bit heavy where if you get it from others the repair options are slim to none just having there repair services is worth the money all day so thank you to the team at pet for a very happy customer
D
Darreb
PET have been fantastic to buy our EUCs
Great experience buying my lynx from them very helpful willing to take the time to explain everything and delivery was quick
M
Matt
First Timer
Top class service Very helpful and polite
N
Nicholas Hennessy
Ewheel
PET have been fantastic to buy our EUCs from They are always quick to communicate are efficient in sending items out and are very patient when we have lots of questions They give good advice too Thanks PET
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