Personnelchecks Reviews

DBS Checks, Done - Personnel Checks

personnelchecks.co.uk
3.61
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.61 out of 5 by 137 Happy Customers

43.8%
14.6%
14.6%
12.4%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

GOOD AFTERNOON

GOOD AFTERNOON THEY TAKE A LONG CONVERSATION TAKES PLACE EVERY TIME NOT SAYING DIRECTLY THAT WHAT THEY NEED
C

It was easy to use but website broke down

It was easy to use but it costs a lot and website broke down and so i almost lost and wasted my money however staff was really nice and quickly fixed the problem
A

Rubbish answers and too much copy paste

I didnt get my questions answered by email and the representative just used copy paste and there were varying fonts indicating such It was unclear to me what I was meant to submit and espeically where - I asked this and didnt get a response to that just a list of applicable documents and the time frames werent clearHowever the initial website was really easy to use and follow - just the follow up emails were bad
S

required documents

Somehow got to the end but didn t manage to upload all the required documents Then I couldn t add them when I was asked to provide another document Tasha was helpful Jamie asked me to sumbit this
M

Not too difficult to upload documents

Not too difficult to upload documents Straight forwards online form to fill in although the saving of inputted information was not always obvious When some of the info I had uploaded was not scanned to satisfaction I got an e-mail to let me know It would have been easier for me to e-mail rather than have to go to an internet cafe to use their camera on their computer as I don t have a smart phone only android
C

A lot of messing about had to send same

A lot of messing about had to send same documents twice in different formats
F

Great

They are answering my questions and email so quickly and it was so awesome I am really please with all your services and staff especially with Jamie
R

Great communication

The agent Alyssa Newton was in constant contact with me She kept me on the loop regarding missing documents and made the entire process quite a breeze
C

Overall good experience

There was some difficulty in getting the app version to work with the QR code but once I logged back in and was able to use the desktop version fully it worked fine
M

Customer Experience

My inquiry which was handled by Tyra was very concise and full of understandable info She took the time to explain how the new OIDV would work and her very patient and easy manner was a delight Great customer service

About Personnelchecks

Take control of your DBS checks in our easy to use online platform. No set-up fees, no contract, no fuss.

United States

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