Personnelchecks Reviews

DBS Checks, Done - Personnel Checks

personnelchecks.co.uk
3.61
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.61 out of 5 by 137 Happy Customers

43.8%
14.6%
14.6%
12.4%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

The majority of reviews for Personnelchecks are highly positive, with customers praising the responsiveness and helpfulness of specific staff members, particularly Jamie and Gemma. Negative reviews primarily cite process inefficiencies, technical issues, and confusing instructions. Many clients value the support provided during difficult application journeys.

What customers love
  • Helpful staff
  • Quick response
  • Easy process
  • Great support
  • Fast completion
Common concerns
  • Slow processing
  • Technical issues
  • Confusing instructions
  • High pricing
  • Document problems

Last updated 1 month ago

C

You took care of what should be

You took care of what should be submitted emailed back all the things needed it was helpful for me to get my DBS quick thankyou
B

Super helpful and easy

Gemma was super helpful with any questions I had and made the process so streamlined Couldn t have been an easier process
S

Great Support

I didn t have the correct ID Wayde was brilliant helpful and signposted me for the easiest but quickest option which was no additional cost
J

Good conduct thanks to Gemma

Good conduct
R

Good service

I had lots of issues but whenever I emailed them they got back to me the same day and were very supportive Pasha was awesome
K

Document check

I spoke with Wade regarding getting the right document as all of my bills etc are paperless he advised me of what I could do and how to resubmit the information I have received an email from Jamie confirming that I will receive an email with relevant details within 48hrs
C

Really good and helpful service

Really good and helpful service especially because I have just moved to a new address and needed time to get my documents together Thank you Jamie
L

Document query resolution

Had an issue with documents and the team and jamie were very helpful in resolving
L

Helpful

After having a few troubles needing one more piece of documentation and getting it on the application Gemma got me to where I needed to be Thank you Gemma
M

Natasha was super and brilliant She is a star

Natasha was amazing So patient with me to sort out myDBS People like Natasha make it a great experience with their patience and kindness

About Personnelchecks

Take control of your DBS checks in our easy to use online platform. No set-up fees, no contract, no fuss.

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About Personnelchecks

Personnel Checks: DBS Checks, Done

Personnel Checks is the UK’s top-rated provider of DBS checks and background screening, operating through the easy-to-use online platform personnelchecks.co.uk. The company offers comprehensive background checks for businesses of all sizes, prioritising compliance, speed, and value. With no set-up fees, no contracts, and no hidden costs, Personnel Checks provides simple, pay-as-you-go pricing designed to remove friction from the screening process.

Supporting both small employers conducting a single check and large enterprises building strategic screening programmes, Personnel Checks delivers tailored solutions to suit diverse business needs. The platform is backed by over 800 Registered Bodies working with the Disclosure and Barring Service, and is rated highly by users. Applicants can often start submitting DBS applications in as little as 30 minutes, thanks to the streamlined, user-friendly interface.

DBS Check Options

  • Enhanced DBS Checks:Includes unspent and spent convictions, cautions, reprimands, final warnings, additional police information, and optional Adult and Children Barring List checks.
  • Standard DBS Checks:Covers unspent and spent convictions, cautions, reprimands, and final warnings with dedicated customer and applicant support.
  • Basic DBS Checks:Provides unspent conviction checks with dedicated support teams and eligibility checks on every application.

Why Choose Personnel Checks

  • Industry-Leading Technology:Advanced features such as DBS Update Service status checks and Online ID Verification help reduce admin time and cost.
  • Great Candidate Experience:A dedicated candidate support team and streamlined application process ensure candidates are handled professionally.
  • 5-Star Customer Service:Expert support from a highest-rated customer service team, with clear visibility into compliance status.

Insights and Resources

The Personnel Checks blog provides regular updates on compliance, policy changes, and best practice. Recent insights cover topics such as self-employed DBS checks, new safeguarding legislation, and guidance for sectors including childcare, healthcare, education, and finance. These resources are designed to help businesses stay informed and compliant.

Personnel Checks Limited is based at One Cathedral Square, Cathedral Quarter, Blackburn, BB1 1FB. The company is registered in England as Personnel Checks Limited (Company Registration No 08101751, VAT no 276322303) and operates under DBS Registration Number 30002500007. The platform also supports specialised services such as taxi licensing through its sister company TaxiPlus.

For businesses seeking a reliable, no-frills approach to background screening, personnelchecks.co.uk offers a straightforward path to compliant and efficient DBS checks.